Customer Service Specialist
Durban, KwaZulu-Natal, South Africa
Job Description
Join GNM's E-Commerce team as a Customer Service Specialist! We are looking for a dedicated professional who puts customers first and ensures top-notch service in every interaction. This is a fully remote position, allowing you to work from the comfort of your home.Position: Customer ServiceLocation: Remote (Work from Home)Job Type: Full-TimeSalary: Up to $4 USD per hour
- Link To Apply: https://bit.ly/cs-application-link
- Application Code: JAZZHR
- Full HMO health insurance
- Dental coverage
- Company swag kits
- Paid time off
- Performance and referral bonuses
- Holiday pay and year-end bonuses
- Awards and recognitions
- Promotional opportunities
- Address customer inquiries and issues via phone calls, emails, live chats, and social media messages promptly and courteously.
- Provide tailored guidance to customers on utilizing our products/services effectively, aligning with their unique requirements and preferences.
- Serve as a reliable product expert, delivering accurate and strategic information to ensure customer satisfaction and loyalty.
- At least 1 year of Customer Service experience (required)
- E-commerce experience is a plus!
- Excellent written and verbal communication skills
- Personally owned laptop/computer with a working camera, minimum 15 Mbps upload/download speed
- Link To Apply: https://bit.ly/cs-application-link
- Application Code: JAZZHR
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Job Detail
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Job IdJD1339179
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDurban, KwaZulu-Natal, South Africa
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EducationNot mentioned