Customer Services Team Leader
Cape Town, Western Cape, South Africa
Job Description
Department
- Supply Chain
- Permanent
- The responsibilities include but not limited to driving service excellence within Customer Services with particular focus on team leadership, managing customer services operations, developing procedures to enhance productivity, data analysis and overall improving customer experience while building a positive and engaged environment.
- Manage Daily Customer Services Operations
- Order Fulfilment
- Customer Query Management
- Reporting
- Customer Engagement
- Pricing & Filing
- Team Engagement
- Customer Service Standards
- Continues Improvement
- Parklands
- Cipla is an Employment Equity employer, and this position will be filled based on our Employment Equity Plan.
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Job Detail
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Job IdJD1371451
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned