Customer Success Lead Fintech/travel Industry

Cape Town, Western Cape, South Africa

Job Description


Help define a fintech company that is reframing payments in the travel industry. Wexe2x80x99re growing a team that is focused on delivering market leading payment services to some of Africaxe2x80x99s most successful travel brands. And wexe2x80x99d like your help.THE COMPANYOur Client provides travel companies with the tools and services to add-value to their global payment flows. We use innovative and clean design thinking to solve a complex set of challenges, in a business function that is traditionally seen as a drain on resources.Our fully supported treasury management platform enables clients to present invoices to their customers for payment in a wide range of currencies using multiple different payment methods. It is built with trust and reliability at its core, allowing our clients to focus their energy and creativity on what they do best.At the heart of our business are our people: intelligent, optimistic, resilient, self-reflective. If you thrive on technology and working smartly, therexe2x80x99s opportunity to excel, develop and advance your career.THE POSITIONThis role provides an incredible opportunity for a motivated, ambitious, target driven individual with an exceptional work ethic to take the lead in customer acquisition and retention. You will be ultimately responsible for driving new sales to our platform and ensuring the successful integration thereof into their business for the long-term.We have built a robust system that can scale quickly, wexe2x80x99re looking for the right person to get us there.RESPONSIBILITIESThe company platform is built on Salesforce, the world's number one CRM. Youxe2x80x99ll be working with this technology to:xc2xb7 Achieve monthly and annual revenue targets. You will be responsible for the full sales cycle from lead generation to successful onboardingxc2xb7 Ensure you are up to date with the latest products and services to proficiently sell these to the customer, representing the company with the utmost professionalism & integrityxc2xb7 Confidently close face-to-face opportunities, resulting in customers utilising as many suitable products & services as possiblexc2xb7 Maintain and manage customer relationships and expectationsxc2xb7 Enquire, prioritise and respond to customer queries and concerns on an ongoing basisxc2xb7 Discern the major customer desires and problems and communicate them to the development teamxc2xb7 Run quarterly and annual performance reviewsxc2xb7 Grow out a team and assume managerialresponsibilities when the sales revenue increases sufficientlyWHAT WExe2x80x99RE LOOKING FORThe right person to come onboard is going to have:xc2xb7 Experience working in a senior sales role with high value clients international clientsxc2xb7 A proven ability to meet and exceed targets on a monthly basis, providing excellent customer service in the process and driving customer advocacy across your book.xc2xb7 A significant track record of getting high value prospects to a operable statusxc2xb7 A strong understanding of sales metrics with the ability to identify areas for improvementxc2xb7 A sound knowledge of the African travel landscapexc2xb7 Experience working within the Fintech spacexc2xb7 A passion for technology and exposure to a rapidly scaling environmentWHY APPLYJoin our vibrant team and youxe2x80x99ll have the opportunity to:xc2xb7 Work under leadership with a forward-thinking approach to businessxc2xb7 Work with international clientsxc2xb7 Enjoy flexible working hours and a progressive remote working policyxc2xb7 Receive intentional input and mentoring on your professional and personal developmentxc2xb7 Be part of a close office community that promotes creativity and wellnessxc2xb7 Join a team that recognises and celebrates individual contributions to team wins

ABC Worldwide

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Job Detail

  • Job Id
    JD1347943
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    R35000 - 40000 per month
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned