Customer Support Agent

Durban, KwaZulu-Natal, South Africa

Job Description


ABOUT US: We are a fast-growing E-Commerce brand with many opportunities, looking to bring on the best in class Customer Support Representatives!** HOW TO APPLY **

  • Paste the following link into your browser: https://bit.ly/cs-application-link
  • Use application code: JAZZHR
PERKS & BENEFITS:
  • Salary- $3-$4USD/hr
  • Paid Time Off!
  • Health and dental insurance
  • Performance and recognition incentives
  • Holiday Bonus!
  • Work from home!
  • We're growing fast, which means more chances of advancement!
RESPONSIBILITIES:
  • Address customer inquiries through email, phone, live chat, and/or social media.
  • Assist our customers with orders, shipping, product information, and returns.
  • Focus on quality-based responses as the standard day-to-day
REQUIREMENTS:
  • Proficiency in English is mandatory (both written and verbal)
  • 1 year of Customer Service experience is required
  • Any experience with Gorgias, Zendesk, and/or Shopify is preferred (not required)
  • Excellent problem-solving skills and communication skills
  • Solutions-oriented and flexible
INTERNET REQUIREMENTS:
  • Personally owned PC or laptop with a minimum of 15 Mbps for Upload & Download speed.
  • A backup internet (10 Mbps) connection is required upon hiring
** HOW TO APPLY **
  • Paste the following link into your browser: https://bit.ly/cs-application-link
  • Use application code: JAZZHR
Note: Only applications submitted via the provided link will be considered.Powered by JazzHR

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Job Detail

  • Job Id
    JD1316768
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Durban, KwaZulu-Natal, South Africa
  • Education
    Not mentioned