Job Description

Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal.A customer support administrator position has become available.Duties:xc2xb7 Ability to engage with clients on general queries and support.xc2xb7 Document administration with client assistance on registration information.xc2xb7 Ad-hoc administration duties to manage client queries and provide support via various communication platforms.xc2xb7 Data-capturing.xc2xb7 Ability to multi-task and ensure all queries are managed and resolved.xc2xb7 Attention to detail necessary and maintaining accuracy when capturing on relevant computer systems.Skills and Experience:xc2xb7 Excellent command of the English language and telephoneEtiquette.xc2xb7 Excellent computer literacy skillsxc2xb7 Experience in a similar environment - advantageous.xc2xb7 Grade 12 essential.xc2xb7 Clear Credit and Criminal Record.xc2xb7 Electrical knowledge is advantageous.Correspondence will be limited to shortlisted candidates only.Please send your most recent CV to: hr@recharger.co.zaIf you do not hear from us within 2 weeks, unfortunately your application has not been successful.

• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Strong written and verbal communication skills.
• Provide sound customer service within a technical product environment.
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Ability to meet targets.
• Knowledge of contact centre platforms.
• A critical thinker and good problem-solving ability.
• Ability to work individually or as a team.
• be comfortable working in a fast-paced environment.

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