Job Description

Data Analyst (JB4551)
Remote (Suitable for candidates in Gauteng only)
R600 000 to R620 000 Annually CTC
PermanentA retailer operating in the travel retail sector is looking for a professional Data Analyst. The business' core focus is on providing retail food & beverage as well as duty free retail products, services, and technologies to its B2B and B2C customers, through multiple channels. Your principal objective will be to support the Customer Engagement Team and wider business stakeholders to analyse data and draw conclusions and insights to enable decision-making, provide reporting for contract governance and challenge and drive the business forward to deliver continuous improvementMinimum Requirements:
Grade 12 along with relevant Degree
Minimum of 3 years' experience in a related field i.e. data visualization and analytics, working with businesses to shape and their business strategies, improve operational efficiency and performance.
Experience in a retail environment is desirable
Consolidation of data from multiple data sources
Internal and external stakeholder management enabling delivery of business objectives
Reporting/Dashboard Tool (Power BI or Tableau) - Good knowledge and experience required
MS Excel - must have demonstrable skills either through certification or experience; preferably Advanced Level
MS PowerPoint - must be able to summarise data analysis to communicate key messages in an engaging manner
MS Word to enable report writing
Sound knowledge of business models, preferably in a retail environment
Able to assimilate new information quickly and understand business impact
Ability to present analysis and insights as required, both internally and externally to individuals and groups
Be comfortable in a routine environment and also be able to interact effectively with people across the business in UK and SA
Daily interaction with the wider business will be required.
Well-developed inter-personal skills to enable team working and a customer-oriented approach
Effective written communication skills
Data modelling would be an advantage
Critical thinking skills - interpret, evaluate and analyse data; make judgements on whether something is right or wrong
Analytical & methodical - logical thinker; able to identify issues, trends and solutions
Ability to work under pressure and organize work to meet deadlines
High level of accuracy with attention to detail
Precise, structured and disciplined
Results driven - Completion of tasks to drive resolution of issues and continuous improvement
Well-developed time management, planning and coordinating skills
Ability to cope with and handle variable workload which can be heavy at times
Proactive and creative thinker with tenacity and drive for achievement
Able to self-correct and be flexible / adapt to change
Ability to work without close supervision
Ability to work as part of a teamDuties and Responsibilities:
Run reports on BI Tool for the UK/Europe Customer Base and any adhoc reports required
The Data Analyst will also be developing their own reports as well using the datasets provided by the Data Team
Analyse the data produced to give insight and trend analysis to support the growth of revenue and customer satisfaction
Identify potential impacts to the business as a result of business change
Provision of data to support measurement of performance KPIs
Create reports for weekly, monthly and annual governance meetings, working closely with the Customer Engagement Team
Ensure data accuracy and integrity and investigate and raise integrity issues with IT and line manager
Support in the preparation of business cases
Reporting on the following:
Sales performance by airline; destination and other parameters
Trend analysis
Digital marketing analysis and tracking of promotional and campaign activity
Analysis of customer satisfaction data - C Sat and CITA
Analysis to assess the impact of business change
Delivery of daily/ weekly/ monthly/ quarterly reports to business stakeholders
Rebates and supplier sales
Create detailed requirement documents for New Reports to be created by IT.
Other work/ tasks as directed by line managerKontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
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Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.

Kontak Recruitment