Job Description

Purpose of the roleThe Data Centre technician (electrical technician) provides a range of services which revolves around day-to-day operations & maintenance of the Data Centre facility, including, but not limited to, equipment and processes, ensuring effective and efficient operation of the Data Centre.OBJECTIVESMain function of the Job

• Monitoring and maintenance of all Data Centre critical infrastructure (generator, UPS, fire and cooling systems)
• Performing planned and preventative maintenance of all infrastructure
• Fault detection of critical infrastructure
• Switching and isolation of MV and LV equipment
• Installing and commissioning of new plant
• Daily walk arounds and inspections of electrical, mechanical (cooling) and fire systems and equipment
• Wiring of electrical control panels
• Offering technical support at Data Centre by performing system/network installation, configuration, and troubleshooting in order to ensure optimum operations.
• Monitoring system processes to ensure smooth operations.
• Evaluating heating and cooling systems to ensure they are operational and can meet equipment temperature conditions.
• Comply with working methods ensuring that all client SLA and MSAs are achieved
• Monitor critical environments to ensure uptime and efficient resolution of issues

• Maintain compliance in accordance to all relative policies, procedures and legislative codes
• Meet agreed inter-departmental OLA (Operational Level Agreement)
• Health & Safety monitoring and corrective action to meet statutory compliance and companys objective of zero tolerance to unsafe work practices

• Good technical / electrical abilities
• Effective communication skills, active listener, ability to understand requirements and be able to explain complicated technical process in a simple to way to non-technical staff is a requirement for successful data technicians
• Data Technicians often develop standard operating procedures and manuals for the networks they are in charge of
• Proactive problem solver, perform rapid and accurate assessments
• Ability to work independently, as well as being a positive team player
• Self-motivated
• Conducts self professionally, exhibits elevated levels of tolerance and patience
• Responsible for continued learning and self-development
• Quick response to potentially critical situations
• Trouble shoot systems and components to identify root causes of failures
• Implement corrective actions promptly to mitigate the negative effects of system changes
• Good Microsoft Office skills

• Red Seal Trade Tested Electrician OR National Diploma in electrical engineering
• A minimum of 2 years post qualification work experience
• Previous data centre experience would be advantageous
• Knowledge of Data Centre environments and critical infrastructure would be advantageous

Teraco Data Environments