Job Description

Data Centre Management

• Comply to working methods ensuring all SLA and MSA's are achieved
• Management of data centre infrastructure to provide a concurrently maintainable, cost effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime

Compliance

• Maintain compliance in accordance to all relative policies and procedures
• Meet agreed inter-departmental OLA (Operational Level Agreement)
• H&S monitoring an corrective action to meet statutory compliance, SLAS and good business practice

Critical Systems Management

• Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA's and SLA's are achieved
• Conduct working methods to maintain agreed PUE levels
• Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines

Data Centre Ethics

• Ensure compliance is maintained incorporating industry best practices
• Ensure data centre facilities standards are enforced and maintained
• Ensure data centre cleaning standards are enforced and maintained

Skills Requirement

• Excellent technical abilities
• Effective communication skills, active listener ability to understand requirements
• Proactive problem solver, perform rapid and accurate assessments
• Ability to work independently, as well as being a positive team player
• Self-motivated
• Conducts self professionally, exhibits elevated levels of tolerance and patience
• Responsible for continued learning and self-development
• Quick response to potentially critical situations
• Trouble shoot systems and components to identify root causes of failures
• Implement corrective actions promptly to mitigate the negative effects of system changes
• Good Microsoft Office skills

Qualifications and Experience

• Refrigeration and Air Conditioning qualification essential
• Electrical qualification preferable
• Working knowledge on close control units and their associated controls
• Chiller and chilled water systems knowledge essential
• Trouble shooting and fault-finding experience essential
• Controls knowledge would be advantageous
• Safe handling of refrigeration gasses certificate would be advantageous
• Minimum 5 years relevant data centre experience preferable
• Good knowledge on Data Centre environments and critical infrastructure systems preferable

Teraco Data Environments