Job Description

About Us:

Founded in 2020, Nsibandze Outsourcing ("NOS") is a disruptive CX business on a mission to ignite opportunity for businesses in the commercial real estate vertical through telemarketing, market intelligence, data analysis and business consulting. Based in the UK and South Africa we deliver our innovative solutions for clients across the United Kingdom, North America and the EMEA region.

Since 2021 we've helped our clients to secure over 23 Million in revenue with a further sales pipeline in excess of 1.7 Billion. As a fast-growing start-up we're big on culture and we define "NOStronauts" as those who sweat the small stuff, aren't afraid to roll their sleeves up, obsess over client satisfaction, love helping others and are continuously looking to grow as a professional.

Title:

Data Entry Administrator

Location:

Vanderbijlpark, Gauteng

Business hours:

09:00-17:00

Working days

: Monday-Friday

About the role

This is predominantly a research role. Reporting to the Associate Director, in this role you will be responsible for data entry, managing the CRM, lead generation and prospecting. The role will provide support to the wider business ensuring commercial and analytical support on client projects. You will be given a full understanding of the company's expectations to ensure that our solutions are delivered on schedule and to our client's satisfaction. You will also be expected to recognise opportunities to sell additional services to the client. You will integrate seamlessly and have direct contact with the client while adhering to Nsibandze Outsourcing's values.

Why work for Nsibandze Outsourcing?

The opportunity to join a growing company; see your responsibilities and earning potential grow as the company expands. We value meritocracy; promotions will be based on your results and not subject to existing employees blocking your path. Be part of a people-centred environment; we celebrate diversity and empathy daily and encourage a friendly competitive sales environment without ego.

Role description and duties

Take full responsibility for ensuring each account manager has the data they need to achieve client KPIs through lead qualification and data cleansing. Updating data on both internal and external (client) CRMs. Undertake basic research to uncover relevant contact information to populate prospect data where appropriate. Undertake online research to self-generate new business opportunities. Work with the Client Account Team to review weekly research plan. Provide accurate monthly reporting for internal sales meetings. Ensure compliance with statutory and operational policies. Efficiently use internal CRM to record individual progress and accurate recording of information.

Previous experience

Data, insights and research skills. Proven lead generation experience. Good understanding of CRM systems, preferably HubSpot Good Microsoft Excel experience Good IT skills are essential, including knowledge of MS Office, as is the ability to learn new systems when required. A good listener, with the ability to engage and ask questions. Ambitious and self-motivated, with a desire to learn, develop, and progress. A hungry, self-starter who thrives in a fast-paced start-up environment. Lead generation and lead sourcing A good listener, with the ability engage and ask the right questions. Ambitious and self-motivated, with a desire to learn, develop, and progress. A hungry, self-starter who thrives in a fast-paced start-up environment. Must have a high level of energy, with positive attitude and be flexible in approach.

Personal skills and traits

Detail orientated Dedication and enthusiasm Exceptional organisational skills. Ability to prioritise workload. High level of energy, with a positive attitude and flexible in approach.

NOS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity/expression, national origin, or any other characteristic protected under law.

Job Type: Full-time

Pay: R8000,00 - R10000,00 per month

Work Location: In person