Job Description

Data Entry Clerk - Cape TownJob TitleData Entry ClerkDepartmentOperationsReports toJob Code710_OPSCareer LevelIC1Position StatementThe Data Entry Clerk is responsible for maintaining customer records, this include creating new records, updating existing records.He/she has to work closely with their Supervisor for warehouse duties including warehouse up-keeping and be involved in different shifted duties when called upon.Key Focus AreasGeneral TasksCorporate Social ResponsibilityOtherKey Tasks and ResponsibilitiesGeneral TasksType in data provided directly from customersVerify data by comparing it to source documentsUpdate existing dataSort and organize paperwork after entering data to ensure it is not lostRecord all data in systems as required.Scanning and uploading files to create digital copies of physical records.Retrieving information from the filing system when requested.Maintaining company archives.Record all Storage onto storage system as required.Coding suppliers invoices and passing to supervisor for approval.Conducting routine verification to ensure integrity of the filing systemAssist their supervisor to ensure work completion in a timely, proficient and accurate manner.Provide high quality customer service.Corporate Social ResponsibilitySupport the company CSR commitment and goals.OtherComplete other duties as directed by the Operations / Warehouse Manager.Demonstrate and promote the company vision and values.Aptitude, Knowledge and QualificationsAptitudeExcellent interpersonal and communication skills.Ability to set priorities, manage your time and workload and dependably meet strict deadlines.Ensure tasks are completed within timelines to a high degree of accuracy and professionalism.Confident can do attitude and a willingness to support stakeholders in effectively doing their job.Solution oriented approach to problem solving and decision making.Professional Knowledge and SkillsFluency in local language & English written languageQualificationsGrade 12/ Matric Proven experience as data entry clerk1-2 years industry experienceFast typing skillsExcellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)Working knowledge of office equipment and computer hardware and peripheral devicesGood command of English both oral and written and customer service skillsGreat attention to detailIndustry experience in Records Management OperationsCompetenciesCrown CoreDeterminedCaringThereOpen-mindedSharingJob SpecificCustomer ServiceProductivityQualityReliabilityValuesThe Crown Worldwide Group is guided by five key values. These values are our underlying beliefs, they are a description of the way we see the world and what is most important to us.They are the basic principles that will guide and shape the way we think and act. This includes the way we provide services to our clients, the way we treat each other within the organization and the way we interact with the wider community.We value DETERMINEDWe value being determined, to the best we can for our customers, our colleagues and ourselves. Our hunger to find ways of improving all that we do, inside and out, is what gives us our edge in the marketplace.We value CARINGWe value caring about people. We care about their experience, their feelings and their environment, whether personal, local or in the wider world.We value THEREWe value being there for our customers and colleagues when and where they need us. We are attentive, with genuine interest and guidance.We value SHARINGWe encourage the sharing of knowledge. What is a network without knowledge? The physical infrastructure and the technology are mere carriers. The experience and the insight that is shared between people, offices and Countries, that is the network. Sharing knowledge and experience is the platform for wisdom.We value OPEN-MINDEDWe value being open-minded, to lead the way we need to think differently. To overcome challenges we embrace them with open and inventive minds. Whether its using innovative techniques or adapting the way we work were constantly thinking of new ways to achieve more for all.

JTJ Group