Job Description

Purpose of the JobProvide business and technical support to the Logistics and Distribution group in terms of all logistics systems such as Fuel-Facs (Fuel Accounting Control System), ORTEC scheduling system, Automatic Tank Gauging and SAP Fuel-Facs to ensure continuous business operations across the Supply Chain.Who You Are:

• You are a quick thinker, independent and self-motivated person.
• You have excellent networking skills.
• You have a reputation for integrity.
• You are noted as someone that has a concern for accuracy and has a keen eye for detail.
• You are comfortable working with data.
• You have a good understanding of Supply Chain Depot Operations.
• You are passionate about adding value to Engen users at L&D level.
• You understand the need for data base management.
• You have a good technical IT knowledge.
• You have a reputation for working well under pressure.

What you'll have done before:Baseline:

• NQF Level 5 (Diploma in Technical field, Logistics or IS)
• 3 years Information Systems experience
• Experience in help desk and business support
• Experience in Logistics and Distribution
• Knowledge of Fuel Facs

Advantageous:

• NQF Level 7 (Degree in IS)
• SQL knowledge
• Knowledge of database administration

Exciting Challenges you might face in the role:

• Collaborate with various business divisions.
• Support various projects as part of the functions of your role.
• Deliver excellence, amidst tight deadlines and high expectations.

What you'll be doing:

• Providing first line support to users in functional business areas.
• Support the smooth and efficient running of ORTEC, Fuel Facs, Tank Master, etc. by providing maintenance & first line support, enabling the business to operate.
• Monitor interface iDOC's that have failed, investigate reasons and advise depots of appropriate corrective action.
• Maintain accurate master data updates in various system to enable uninterrupted business operations.
• Call logging in SNOW (incident and service request), identify repeat patterns and implement solutions.
• Be on after hour stand-by at critical periods to handle unforeseen emergencies.
• Support own team with user acceptance testing (UAT).

Additional Information:Location: Cape TownSalary Band: FLJob Advert Closing Date: All job adverts close five days after date postedEngen's approved Employment Equity plans and targets will be considered as part of the recruitment process.We welcome applications from people with disabilities. Let us know how we can accommodate you to participate in the recruitment process.Important Information: * The appointment will be made in line with Engen's Employment Equity Strategy.

• All applications must be submitted to the contact person/ numbers provided & in the manner requested.
• If not submitted by the closing date, your application will automatically not be considered.
• Engen does not guarantee that you will be called for an interview or appointed by virtue of your application.
• Engen reserves the right not to make an appointment.

Engen Petroleum