Dealer Principal

Nelspruit, Mpumalanga, South Africa

Job Description


Job Purpose:To manage all aspects of a dealership selling trucks, buses and spare parts.Key Responsibilities:Processes and governance

  • Develop, align and implement a tactical strategy and associated policies and guidelines
  • Develop and implement tactical delivery plans and set operational targets
  • Measure the delivery of operational plans, realign and improve where required
  • Implement corporate governance and compliance policies in area of accountability to identify and manage risk exposure liability
  • Advise on the process to ensure the execution of marketing plans and initiatives while supporting the marketing strategy and organizational objectives
  • Develop, implement and maintain relevant advertising campaigns and where possible increase market penetration to meet company objectives
  • Determine, create and track performance criteria and establish an evaluation method to measure and improve operational efficiency for the dealership
  • Ensure business retention through the application of various sales techniques such as negotiations, product comparisons and changing perceptions
Finance
  • Compile a budget which aligns to delivery plans, monitor and report on variances
  • Develop, implement and monitor a cycle of medium term cost improvements for area of accountability
  • Drive sales targets and overall profitability
Client/customer
  • Prepare service delivery excellence plans for internal and external customers and ensure implementation
  • Negotiating deals with customers whilst ensuring profitability
  • Resolve escalated customer complaints that managers are unable to rectify in order to ensure customer satisfaction
  • Develop and manage key stakeholder relationships that enable achievement of operational objectives
People
  • Prepare people capacity plans in line with delivery, performance objectives and budget; and ensure implementation for direct reports
  • Develop plans to positively influence and manage change by providing interventions and support to enable change implementation
  • Be a member of and make positive contributions to Professional Bodies
Stakeholder Groups
  • Create a positive work climate and culture to energize employees, give meaning to work, minimize work disruption and maximize employee productivity
  • Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organizational
Qualifications
  • Matric
  • National Diplomas and/or Advanced Certificates with NQF Level 05 would be an added advantage
Relevant years of Experience
  • 10 years and more of sales and marketing experience in commercial vehicles
Competencies
  • Business and Operations Management
  • Developing sales
  • Financial Acumen
  • Good Governance, Ethics and Values
  • Good Negotiation Skills
  • Operations Risk Management
  • Planning and Budgeting ability
  • Planning, Management and Measurement
  • Good product and/or service knowledge
  • Trust and Integrity

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Job Detail

  • Job Id
    JD1338711
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Nelspruit, Mpumalanga, South Africa
  • Education
    Not mentioned