Job Description

Introduction

Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but the brand is also present in 7 African countries including, Namibia, Botswana, Kenya, Ghana and Lesotho. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance. www.metropolitan.co.za

Disclaimer

As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

Ensure the debarment process is carried out fairly & effectively as per legislation and business requirements.

Requirements

Degree in Business or related.
FSCA recognized full qualification.
FAIS Key Individual Regulatory Exam Level 1 passed.
FAIS Representative Regulatory Exam Level 5 passed.
Successfully passed and obtained Class of business for Long- Term insurance & Investments.
Experience in a long-term insurance sales environment.
3-5+ years' relevant management or oversight experience in the financial services industry
Knowledge of the Financial Services Industry legislation especially the Long-Term insurance industry
Knowledge of the Insurance Act, FAIS, FICA and FSR Act
Honesty and Integrity.
Competency requirements.
Fully Fit and Proper.

Duties & Responsibilities

Deliver timeously working in a cross-functional and multi-disciplinary environment.
Reviewing and investigation of all debarments for the business as required.
Conducting the determination of debarment within the required timelines.
Providing feedback and outcomes of debarment to the financial adviser and stakeholders.
Use case law and/or all relevant resources available to assist with decision making and to ensure you remain relevant in industry.
Provide all outcomes to all stakeholders through clear and timeous communication.
Monitor, troubleshoot and escalate any delay is the debarment process.
Allocate cases efficiently and conduct monthly audits to ensure compliance.
Take responsibility on the reporting of all debarment cases for Metropolitan.
Provide clear guidance on debarment matters and processes to the business as requested.
Provide guidance on the policies and procedures that pertain to debarment process and legislation.
Keep abreast of new debarment legislation changes and impact on the business.
Consult with stakeholders and deliver on identified deadlines to ensure business continuity.
Regularly review and demo new processes or legislation to stakeholders as required and document feedback.
Contribute input and present at forums, Manco's and planning sessions on the core capabilities, root causes and trends identified from operational engagements.
Define fair and innovative support practices to build rewarding relationships and allows team to provide exceptional client service.
Demonstrate exemplary leadership behavior, through personal involvement, commitment and dedication in support of organizational values.
Build strong relationships by providing specialist know-how and leadership to others, expressing positive expectations.
Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
Identify growth and development needs for subordinates, and schedule interventions to enable ongoing development, training and personal growth.
Ensure continuous personal development by completing your compulsory CPD hours or points.
Contribute to the development of area specific budgets to minimize expenditure, in alignment with operational plans.

Competencies

Excellent communication skills (written & verbal)
Strong People skills
Analytical thinking with investigative instinct
Leads Change and Innovation
Business Acumen
Client/Stakeholder Commitment
Drive for Results
Collaboration
Impact and Influence
Leadership
Empathy
Emotional intelligence
* Conflict resolution