Job Description

Listing reference: cartr_000536Listing status: OnlineApply by: 15 September 2024Position summaryIndustry: Call Centre IndustryJob category: RepresentativeLocation: GautengContract: PermanentRemuneration: Market relatedEE position: NoIntroductionWe are looking for Debt Collection Agents for our Head Office in Rosebank! A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial satisfaction, no matter the size of your fleet or the price of your car. Our proprietary in-house technology provides the best intelligent, actionable data to fleet operators and security for all vehicle owners - across 23 countries over 5 continents.Job descriptionWe have a great opportunity for Debt Collection Agents to join our team where you will be responsible for the recovery of outstanding payments from debtors. In this role, your duties will include communicating with customers via telephone, negotiating payment plans with debtors, and enacting payment plans that eliminate debt.Key responsibilities:

• Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department.
• Negotiating settlements to receive payment on a certain percentage of the debt.
• Preventing repeated payment delinquency by negotiating manageable debt payments.

• At least 2 years debt collection experience
• Exceptional ability to communicate with debtors to negotiate debt payment plans.
• Exceptional recordkeeping and interpersonal skills.
• Completed Matric

Cartrack