Job Description

Our client in the Hospitality industry is currently looking for a Debtors Clerk, in Cape Town, Western Cape.Responsibilities:

• Full-Function Accounts Receivable:
• Process and manage all invoices, payments, and receipts related to guest accounts and external business partners.
• Ensure accurate and timely issuing of invoices and statements to clients.
• Follow up on outstanding debts and manage overdue accounts according to hotel policies.
• Age Analysis & Management:
• Perform regular age analysis to monitor outstanding debts and proactively manage collections.
• Review debtors' aging reports to identify and resolve any issues with overdue accounts.
• Liaise with guests and corporate clients regarding overdue accounts and resolve payment discrepancies.
• Debtors & Bank Reconciliations:
• Reconcile debtor accounts on a monthly basis, ensuring all payments and credits are accurately allocated.
• Perform daily bank reconciliations to ensure the accuracy of payments received and recorded.
• Investigate and resolve any discrepancies or anomalies in accounts receivable records and bank statements.
• Financial Reporting & Administration:
• Prepare monthly debtor reports and summaries for review by the Financial Controller.
• Maintain accurate records of all debtors and ensure all documentation is properly filed and accessible for audit purposes.
• Support internal and external audits by providing documentation and responding to queries as required.
• Customer Service & Communication:
• Maintain open communication with guests, corporate clients, and internal departments to ensure timely resolution of queries.
• Provide exceptional customer service in all financial dealings with guests and business partners.
• Liaise with other departments to resolve billing issues and ensure smooth coordination between finance and operations.

• Diploma or Certificate in Accounting, Finance, or related field.
• Minimum of 3 years of experience in accounts receivable or debtors management, with preference for candidates with experience in a 5-star hotel or luxury hospitality.
• Strong knowledge of financial accounting systems (e.g., Opera, Sun Systems) and advanced proficiency in Excel.
• Excellent attention to detail, problem-solving, and organizational skills.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Key Competencies:
• Strong analytical and reconciliation skills.
• Excellent communication and interpersonal skills.
• High level of integrity and professionalism in dealing with financial data.
• Ability to work independently and as part of a team.
• Time management and multitasking abilities.

• Up to R21 400 per month.
• Medical aid and pension fund contributions.

InspHired Recruitment Solutions