The Debtors Manager is responsible for overseeing the company's accounts receivable function, ensuring the timely collection of outstanding debts across pharmacy debtors, trade debtors, and UPD accounts. The role involves managing credit control, implementing debt recovery strategies, and maintaining healthy cash flow while minimising financial risk to the organisation.
Job description
Key Responsibilities:
1. Pharmacy Debtors Accounts Management
Oversee and manage all pharmacy debtors, ensuring accounts are reconciled and up to date.
Ensure that private pharmacy clients adhere to agreed credit terms.
Implement effective credit control measures to minimise bad debt exposure.
Investigate and resolve discrepancies or disputes on pharmacy accounts.
2. Trade Debtors Accounts Management
Manage trade debtors accounts, ensuring timely invoicing and collection.
Monitor overdue accounts and escalate collection efforts when necessary.
Conduct regular credit assessments of trade debtors to mitigate financial risks.
Implement debt recovery plans for defaulting customers.
3. UPD Account Management & Recovery
Oversee the management of the
UPD (United Pharmaceutical Distributors) account
, ensuring accurate billing by the UPD DC's and collections.
Reconcile UPD payments, resolve disputes, and follow up on outstanding amounts.
Liaise with UPD representatives (UPD DC's) to streamline reconciliation processes.
Liaise with Clicks representatives (Account Payable and Store Compliance departments) on overdue reconciling items.
4. Credit Control & Risk Management
Develop and enforce credit policies to ensure compliance with company financial guidelines.
Assess new and existing customers' creditworthiness, setting appropriate credit limits.
Work closely with legal teams on debt recovery actions if required.
Provide regular reports on debtor aging, collection forecasts, and risk exposure.
5. Reporting & Compliance
Prepare detailed weekly and monthly debtor reports, including aging analysis and risk assessments.
Ensure compliance with financial regulations, company policies, and industry best practices.
Collaborate with internal and external auditors to provide necessary documentation and insights.
Minimum requirements
Qualifications & Experience:
Education:
+ Degree or diploma in Finance, Accounting, Business Administration, or related field.
+ CA/CIMA qualification advantageous
Experience:
+ Minimum 5 years of experience in debtors/accounts receivable management, with at least 2 years in a leadership role.
Job Related Knowledge:
+ Accounting systems knowledge (uniSolve & SAP)
+ Financial analysis (interpretive skills - management accounts)
+ People Management
Job Related Skills:
Accuracy and attention to detail
Analytical and problem solving skills,
Excellent planning and organizational skills,
Leadership skills
Job Related Competencies:
Deciding and Initiating Action
Leading and Supervising
Persuading and Influencing
Adapting and Responding to Change
Working with People
Writing and Reporting
Analysing
* Delivering Results & Meeting Customer Expectations
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