Job Description

:Job Number 24142963
Job Category Food and Beverage & Culinary
Location Protea Hotel Midrand, 14th Street, Midrand, South Africa, South Africa
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-ManagementPOSITION SUMMARYPrepare ingredients for cooking, including portioning, chopping, and storing food. Pull food from freezer storage to thaw in the refrigerator. Weigh, measure, and mix ingredients according to recipes or personal judgment. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Monitor food quality while preparing food. Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Ensure proper portion, arrangement, and food garnish to be served. Serve food in proper portions onto proper receptacle. Use kitchen tools safely and appropriately. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Notify manager if a product does not meet specifications. Communicate any assistance needed during busy periods.Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 5 kilograms without assistance. Perform other reasonable job duties as requested by Supervisors.Safety and SecurityFollow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.Use proper equipment, wear appropriate personal protective clothing, and employ correct lifting procedures, as necessary, to avoid injury.Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.Complete appropriate safety training and certifications to perform work tasks.Policies and ProceduresFollow company and department policies and procedures.Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.Protect the privacy and security of guests and coworkers.Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.Perform other reasonable job duties as requested by Supervisors.Guest RelationsAddress guests' service needs in a professional, positive, and timely manner.Assist other employees to ensure proper coverage and prompt guest service.Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.CommunicationSpeak to guests and co-workers using clear, appropriate and professional language.Talk with and listen to other employees to effectively exchange information.Working with OthersSupport all co-workers and treat them with dignity and respect.Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.Quality Assurance/Quality ImprovementComply with quality assurance expectations and standards.Physical TasksStand, sit, or walk for an extended period of time or for an entire work shift.Move, lift, carry, push, pull, and place objects weighing less than or equal to 5 kilograms without assistance.General KitchenCommunicate any assistance needed during busy periods to the Sous Chef to ensure optimum service to guests.Ensure the quality of the food items and notify manager if a product does not meet specifications.Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear.Follow and ensure compliance with food safety and handling policies and procedures, such as product rotation, First In-First Out (FIFO); dating, labeling, cleaning, and organizing coolers/freezers/storage areas; and Cold Chain compliance, across all food-related departments and areas.Ensure all the OHSA documents are updated daily.Manage stock levels and ensure to communicate low stock levels to management.Monitor the quantity of food that is prepared and the portions that are served in to control food waste and ensure that good food is not thrown away.Check and ensure the correctness of the temperature of appliances and food using thermostats and thermometers, including monitoring freezer systems, such as fans, drains, and doors, for proper operation, and report issues or problems to facility management.Assist with any training requirements.Ensure all the associates are producing food on property standard and monitor the quality.Sanitation and MaintenanceWash and disinfect kitchen area including tables, tools, knives, and equipment to ensure sanitary conditions and meet the departmental standards, including using sanitizers required by health department.Report all maintenance problems timeously.Kitchen Tools & EquipmentUse kitchen tools safely and appropriately, including using appropriate tools to open cartons, boxes, and cans; keeping knives sharpened; using proper knife handling procedures; using correct knives for particular food item or specific task; using dry pads when moving hot material; and engaging all appropriate safety devices prior to operating equipment.Monitor tools and equipment and provide ongoing training when required.Food PreparationPrepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist, establishing priority items.Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.Prepare ingredients for cooking, including portioning, chopping, and storing food before use.Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.Monitor food quality while preparing food and throughout the day utilizing the HACCP forms and production charts.Pull food from freezer storage to thaw in the refrigerator, according to freezer pull chart.Set-upEnsure proper portion, arrangement, and food garnish to be served to waiters or patrons, according to standards.Serve food (for example, soup, desserts, sides, entrees) in proper portions onto dishes, plates, mugs, and bowls, ensuring proper plate appearance.Interpersonal Skills

• Team Work
• Interpersonal Skills
• Diversity Relations

Communications

• Communication

Personal Attributes

• Safety Orientation
• Dependability
• Stress Tolerance
• Presentation
• Positive Demeanor

Physical Abilities

• Manual Dexterity
• Visual Acuity
• Stamina

Equipment and Tools

• Kitchen Tools
• Kitchen Equipment

Basic Cookery

• Fish Storage
• Recipe
• Cooking Standards

EducationQualification from an accredited university in Culinary Arts, Hotel and Restaurant ManagementRelated Work ExperienceAt least 1 year of related work experienceSupervisory ExperienceNo supervisory experience is requiredMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Protea Hotels by Marriottxc2xae is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriottxc2xae team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Marriott