Job Description

To manage effective deployment of technology to all university end-users and offering predictable, dPOSITION INFO:Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan.CORE PURPOSE OF JOBTo manage effective deployment of technology to all university end-users and offering predictable, dependable technical support.KEY PERFORMANCE AREASCORE COMPETENCIES

• Proven Leadership and Strong interpersonal and facilitation skills.
• Ability to draft and manage comprehensive ICT projects in a complex environment.
• Extensive experience in writing business proposals and reports.
• Knowledge of megatrends in digital transformation and proven ability to undertake research in the application of technology
• Demonstrable experience in resource management including Financial, management & Human Resources Management principles.
• Proven ability to identify and act on trends in IT within the business environment.
• Thorough understanding in the application of the ITIL and COBIT Frameworks;
• Proven experience in strategic sourcing of ICT services, contract and Service Level Management
• Experience in conceptualization and delivery of integrated digital solutions
• Experience in capacity building including designing and offering technical training

REQUIREMENTS

• M + 4 Degree with a major in Computer Science, Information Technology or Information Systems
• Minimum of 6 years technical support experience
• Minimum 3 years experience in a managerial role in a technical environment.

ADDITIONAL INFORMATION e.g. contact person and telephone number, e-mail; etc.

• Cover letter
• Psychometrics/skills tests
• Reference checks
• Presentations
• Portfolios
• Equity targeted groups to be specified on the advert

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