Job Description

Job Title: Deputy General ManagerLocation: RustenburgDepartment: ManagementReports to: General ManagerJob Type: Full-time, PermanentSummary:
We are seeking a dynamic and experienced individual to join our team as a Deputy General Manager. The ideal candidate will have strong leadership skills, exceptional organizational abilities, and a track record of successfully managing operations in a fast-paced environment. The Deputy General Manager will work closely with the General Manager to oversee daily operations, set strategic goals, and drive growth within the organization.Responsibilities:
- Assist the General Manager in developing and implementing strategic plans to achieve organizational goals
- Manage day-to-day operations and ensure optimal efficiency and productivity
- Supervise and provide guidance to department managers to ensure smooth functioning of various departments
- Lead and inspire staff to deliver excellent customer service and maintain high levels of employee engagement
- Monitor financial performance and work with the finance department to analyse data, set budgets, and make recommendations for improvement
- Oversee compliance with company policies, legal regulations, and health and safety standards
- Collaborate with the General Manager to identify opportunities for growth and development, and implement plans to achieve them
- Act as a liaison between senior management and staff to facilitate communication and promote a positive and inclusive work environmentRequirements:
- Bachelor's degree in Business Administration, Hospitality Management, or related field
- Proven experience in a managerial role, preferably in the hospitality or service industry
- Excellent communication and interpersonal skills
- Strong leadership abilities and the capacity to motivate and inspire a diverse team
- Proficiency in financial management and data analysis
- Knowledge of industry trends and best practices
- Ability to multitask, prioritize, and problem-solve in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays as neededThe Deputy General Manager plays a crucial role in driving the success of our organization and ensuring the highest level of service for our customers. If you have the skills, experience, and passion to excel in this role, we encourage you to apply and join our team.

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