Job Description

Job Title: Deputy Operations Manager-White riverCompany: Komatsu South AfricaBusiness Unit: South AfricaDivision: OperationsDepartment: White riverLocation: White River AdminReference Number: 7085Grading: Salaried D2INTRODUCTION:Komatsu South Africa has an opportunity for a Deputy Operations Manager to join our White River branch, in Mpumalanga. The suitable candidate should have a Trade/Technical qualification, obtained/ studying towards a Business Diploma with at least 7 years of related experience, and 3 years of experience as a Depot Manager, Managing technical staff, business experience, financial management, and a Proven soundtrack record concerning customer liaison.QUALIFICATION:Trade/Technical qualificationObtained/ studying towards a Business-related Diploma.CERTIFICATION:Driver's LicenseEXPERIENCE:7 years of experience in the related experince.3 years of experience as a Depot Manager:Management of technical staffBusiness experience concerning customer liaison, Service Level/Contractual agreements, decision-making, and problem resolution, preferably in mining/construction.Financial management concerning profitability and cost control, inventory management, and reporting.Proven sound track record concerning customer liaisonSUMMARY OF ROLE CONTENT:

• Participates in operations strategic plan development with divisional team and Operations Executive
• Conducts resource planning for the branch.
• Assesses the impact of risk-mitigating plans and preventative action strategies and recommends alternatives to Operations leadership.
• Interacting with the HR Executive & Senior Operations Manager on resource planning
• Communicating overall branch strategy, plans, and objectives and providing channels for communication.
• Collaborating with HR in disciplinary cases
• Plans and prepares for the annual budgeting process of the branch following the relevant financial policies and procedures.
• Liaising with customers concerning technical issue resolution & referring complex issues to Branch manager or internal product support function.
• Checking regularly that the warehouse is tidy, clean and that items are binned, packed and labeled as per policy & procedures.
• Assisting and approving the Offer to Purchase documentation and submitting it to the customer.
• Resolves issues regarding the physical depot in conjunction with branch management.

Recruitment and selection processes are managed according to Komatsu's B-BBEE policiesInternal applicants receive preferenceCandidates will be expected to pass a relevant medical examination, and agree to verification checksOnly online applications will be consideredIt is the responsibility of the employee to inform their line manager about their application for another positionKomatsu South Africa (Pty) Ltd complies with the protection of Personal Information Act 4 of 2013. By submitting your application, you give us your express and informed consent to process your personal information for recruitment purposes.

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