Desktop Support Technician
Cape Town, Western Cape, South Africa
Job Description
Minimum Requirements:
- Grade 12
- Tertiary qualification IT
- A+ and N+ Certificates
- At least 4 years experience dealing with desktop hardware in large companies
- Able and willing to work shifts, public holidays and weekends when needed
- Direct assistance: Provide first-line support to the company group employees and affiliated companies.
- Proactive guidance: Anticipate issues and offer support to ensure employees follow best practices and maximize their use of the company systems.
- Application expertise: Troubleshoot and maintain applications running on companys IT hardware infrastructure.
- System administration overflow: Assist the system administration team by handling additional work within the company technology environment
- Application Software Support: Provide assistance with a wide range of application software,
- including all Microsoft Products. This could involve installation, configuration, troubleshooting, and answering user questions.
- Network and Telecommunications Support: Offer basic to advanced support for network issues, including WiFi connectivity and other telecommunication problems. This might include troubleshooting network connectivity, diagnosing performance issues, and helping users configure their devices.
- End-User Training: Deliver basic training to users on various software and technology topics. This could involve teaching them how to use specific applications, navigate the network, or troubleshoot common problems
JobPlacements.com
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1323619
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationCape Town, Western Cape, South Africa
-
EducationNot mentioned