Job Description

Desktop Support Technician (JB4161)
Centurion, Gauteng
R20 - 25 000 CTC per month
Permanent

We are seeking a dedicated and knowledgeable Desktop Support Technician to join our team in Centurion permanently. As an On-Site Desktop Support Technician, you will play a crucial role in providing mid-level technical support directly to our clients on-site. Your primary responsibilities will include maintaining Windows server and desktop environments, troubleshooting hardware and software issues, administering Office 365, and ensuring basic networking functionalities.

Minimum Requirements:
Minimum of 2 years of experience in a desktop support role
Proficiency in Windows server and desktop operating systems
Hands-on experience with Office 365 administration
Basic understanding of networking principles and protocols
Strong troubleshooting and problem-solving skills
Excellent communication and interpersonal abilities
Ability to work independently and collaboratively in a team environment
Certification(s) in relevant technologies (e.g., Microsoft Certified Desktop Support Technician) is a plus
Valid driver's license and willingness to travel within the Centurion area as needed

Duties and Responsibilities:
Provide on-site desktop and site support services to clients in the Centurion area
Maintain and support Windows server and desktop environments
Troubleshoot hardware and software issues, and escalate when necessary
Administer Office 365 applications and services
Configure and troubleshoot basic networking issues
Install, configure, and upgrade computer hardware and software as required
Document technical issues, resolutions, and procedures
Collaborate with team members to resolve complex technical problems
Ensure excellent customer service and satisfaction by effectively addressing client needs and concerns
Stay updated on emerging technologies and best practices in desktop support

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.

Kontak Recruitment