Job Description

Job Title: Destination Safety CoordinatorDepartment: Destination ManagementNature of the contract: Permanent contractMain Purpose:Position yourself at the heart of a uniquely created role to ensure Cape Town remains a renowned tourist destination by prioritizing the safety of our visitors and tourism providers. You will support our Destination Safety Manager to drive and provide comprehensive visitor safety awareness programs.Who Are You?You are emotionally level-headed and resilient, capable of handling taxing incidents with agility and a willingness to work outside normal hours, adapting to last-minute requests.Why Join Us?

• Exposure to a diverse range of local and international visitors from around the globe.
• Opportunity to build and cultivate relationships with a variety of internal and external stakeholders.
• Societal, impactful purpose: Shape a world-class tourist destination brand.
• Professional growth: Company-paid training and professional development.
• A dynamic and supportive environment offering continuous learning.
• Stable salary with a comprehensive pension fund.
• Medical aid and gap cover.
• Employee wellness program.

Your Key Responsibilities:As the right hand to our Destination Safety Manager, you will work with various stakeholders such as law enforcement, SAPS, CCID, WSAR (Wilderness Search and Rescue), and Social Workers. Your key responsibilities include:

• Facilitating safety programs to ensure destination and visitor safety.
• Ensuring that visitors and industry members are aware of the Travelwise brand and our Namola App.
• Implementing the Band-Aid program to assist international visitors in distress.
• Building community support and awareness of tourism within their communities.
• Documenting the progress of program goals and objectives achieved.
• Coordinating Travelwise activations.
• Partnering with the Destination Safety Manager to arrange and coordinate quarterly safety awareness sessions.
• Building effective partnerships with safety implementers in the City.

What You Offer:A minimum of a Higher Certificate (NQF5) plus 3-5 years in a tourism-related field, together with:

• Project-related experience, including coordinating safety sessions (securing venues, planning, organizing, and inviting stakeholders to seminars/events).
• Relationship-building experience (attending monthly meetings to cultivate or nurture stakeholder relationships).
• Proficiency in social media to monitor any unrest or visitor incidents online.
• A drivers license with your own vehicle.
• Availability and adaptability to handle last-minute requests.

Do you have what it takes to help Cape Town Tourism ensure safety for one of the world's most iconic tourist brands? Then don't hesitate to submit your CV now!To apply, please visit https://capetowntourism.simplify.hr/Closing date: 16 July 2024Cape Town Tourism is committed to Employment Equity and in line with our Employment Equity Plan, preference will be given to suitably qualified and experienced equity candidates.

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