Job Description

Minimum requirements for the role:

• Must have a BSc Hons / MSc / PhD Degree in Chemistry, Polymer Sciences or similar
• Minimum 5 years experience in a research laboratory environment will be required
• Knowledge of raw materials, formulating techniques, chemical reaction processes and product performance requirements is essential
• Must be ability to communicate with company personnel, raw material suppliers and customers, and do technical presentations with confidence
• Must understand a customer focused environment and have a sense of urgency

The successful candidate will be responsible for:

• Ensuring that all departments are working collectively with regards to product development and the release of products into the marketplace.
• Providing technical information to sales to ensure correct selection and choice of current/new products.
• Training and equipping all technical staff to perform QC, development, product performance testing, and installation/application of finished products.
• Collaborating with the Quality Manager to ensure effective work is done and all required information is disseminated.
• Giving technical guidance regarding new and existing products to ensure successful manufacturing of products that comply with international standards and requirements.
• Ensuring correct raw materials, manufacturing techniques, and quality standards are specified to achieve a final product with the required performance characteristics.
• Understanding the chemical processes taking place in the combination of raw materials in the manufacture and application of products.
• Implementing the correct procedures to be followed for the manufacturing of products.
• Setting quality control standards and ensuring they are maintained.
• Ensuring products meet specific performance criteria.
• Liaising with raw material suppliers, USA partners, and Technology Providers.
• Managing activities to ensure deadlines on product development are achieved for both local and USA requirements.
• Assessing both current and new buy-ins to determine their suitability and performance requirements to meet the companys basket of products.
• Keeping abreast of technology so that products are formulated within acceptable standards while achieving and maintaining profitability for the Company.
• Ensuring that raw material purchasing and receiving specifications are up to date.
• Determining and issuing correct test methods and parameters for the quality control of raw materials to the Quality Manager.
• Collaborating with production to ensure products are manufactured to meet the relevant quality standards.
• Approving, maintaining, and accurately capturing and authorizing any changes to manufacturing master formulas for release.
• Liaising with independent authorities and overseas technology providers regarding external testing or hazardous & performance criteria of products.
• Reporting any non-conformance with a process to the Quality Manager and dealing with it timeously to ensure corrective actions eliminate re-occurrence of incidents.
• Ensuring all necessary data, training of personnel and applicators, and health and safety issues are implemented for the successful application of the product.
• Including details of any hazards associated with the transport and installation of the product.
• Informing or training Sales Representatives, Technical Service Representatives, Clients, and Contractors in methods for product use, always working in conjunction with the Technical Resource Team.
• Ensuring all aspects of customer service concerning new and existing products are promptly fulfilled.
• Presenting samples, performing physical performance testing, conducting on-site demonstrations, and providing training in conjunction with Technical Resources.
• Investigating product performance complaints where further R&D work is required.
• Monitoring raw material costs and substituting with alternatives if cost benefits exist in conjunction with procurement.
• Monitoring product gross profit to ensure maximum profit is obtained.
• Ensuring the product is user-friendly for the contractor to maintain their satisfaction and profit in using our product in conjunction with Technical Resources.
• Assisting with stock takes when required.
• Completing a monthly report on activities and progress made.

Please note that subsequent to the screening and shortlisting process, all further communication will be entered into, only with the shortlisted candidates

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