Job Description

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UD Trucks Richards Bay

currently holds a vacancy for a Qualified Diesel Technician.



This position will be suited to an experienced person who has the ability to inspect, maintain, and repair commercial vehicles. The candidate needs to provide excellent customer service and maintain high levels of customer satisfaction on an ongoing basis.



To diagnose and repair faults, and conduct commercial vehicle services according to prescribed standards of the OEM. Deliver high quality technical expertise to satisfy customers and honour organisational service delivery values.



The main purpose of the job is to provide technical and diagnostic expertise within the service department and in doing so, advice colleagues on best practice methodologies for repairs and improvements as per customer requirements.

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Position Overview

Applicants are welcome to apply internally directly to the below link by no later than

27/02/2025.

https://motus.erecruit.co/candidateapp/Jobs/Browse.aspx

28/02/2025

, please consider your application unsuccessful.

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Specific Role Responsibilities

The responsibilities of a Technician include the following tasks:

To carry out diagnostic work and support mechanics as instructed by the Foreman To provide advice and support to mechanics on technical matters To carry out fault diagnosis to aid and speed vehicle servicing To ensure diagnostic equipment is used for vehicle examinations To take steps to ensure servicing of vehicle, remains within the targeted percentages of the manufacturers' time To ensure standards maintained with vehicle care and safety whilst performing functions To ensure vehicles are returned to the customer after service in a neat and clean condition Ensure diagnosis leads to most cost-effective and accurate remedy to fault or customer complaint To recommend purchase of capital equipment Admin functions: + To complete forms and documentation included in the company's service routine
+ To draft and prepare any reports required
Ensure effective communication with staff, across departments, with customers and service providers Willingness to participate in marketing campaigns when required for the furtherance of the business. IMPORTANT - Standby and the responsibility thereto is a compulsory function of this position and no relaxation on this will be accepted.
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Qualifications and Experience

Minimum requirement:

Minimum 5 years' experience working as a Diesel Technician on commercial vehicles. Qualified Diesel Technician Valid driver's licence UD Truck Experience advantageous
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Skills and Personal Attributes

Minimum requirement:

Mechanical insight and expertise Problem solving and commercial vehicle fault finding skills. Mental alertness Have sound English communication and writing skills to accurately record findings and work on job cards. Meticulous Customer orientated Team player and Interpersonal competence * Decision making and action orientated.