Residing in our Strategy & Planning team, the Digital Lead helps evolve briefs into recommendations for (in no particular order) budgeting, audience selection, channel/platform ecosystem selection, creative design recommendation, cross channel media planning and measurement framework, with a specific focus on digital platforms, channels and methodologies.
The Digital Lead is involved up front in client planning and ensures that all recommendations and campaign
executions deliver growth to our clients' businesses. To do this, they will deepen EssenceMediacom's
position with its clients, have a thorough understanding of the breadth and depth of EssenceMediacom's digital product offering, and effectively collaborate with internal and external stakeholders to constantly bring effective and innovative solutions to our clients.
Whilst biddable execution is not in the day-to-day deliverable, understanding the digital process and
helping more junior team members be empowered to deliver this is crucial. As a senior digital role in our agency, you will be guiding team members to deliver digital brilliant basics.
Person should have a good understanding of the digital media landscape and sound knowledge of
performance media - search, social, affiliates and all the comes with it.
Key Areas of Responsibility and Accountability:
Understand client objectives, category/competitive trends for various product categories
Ability to manage large teams on Performance (Biddable and Performance Display) for from
strategizing to delivery and client engagement at Annual to regular reviews.
Understand client objectives, category/competitive trends for various product categories
Develop and strike partnership deals with key publishers and large affiliates
Ability to steer client review meetings on regular basis
Excellent written and oral communication skills combined with outstanding presentation skills
Understanding of programmatic landscape viz. Knowledge of the digital advertising industry, trends,
technologies (DMP, DSP, SSP etc.) - Preferred
Applied knowledge of 3rd party ad serving, website and tracking and associated technologies -
Preferred
Intermediate to advanced analytical skills, specifically relating to performance data and metrics -
Preferred
Strong interpersonal and communication skills
Problem-solving skills
Abreast with the latest technology that will affect digital advertising
Worked closely with publisher partners to elevate industry standards in-line with client needs.
Exposure to affiliate and programmatic technologies
People managing skills
6+ years of relevant experience
Strategic Skills
Support the Client Lead by providing expertise on specialist area
Provide insight and analysis to the Client Lead to support the development of data driven
strategic recommendations for the client
Work closely with the Client Lead and the Strategy team to produce best in class campaign
strategy, plan and rationale documents, for both digital and offline media.
Be the custodian of your client's advertising presence on digital platforms & the go-to-person on
all matters social.
Client Account Management
Develop strong relationships with clients, be their go to person for anything digital.
Work with wider teams and outsourced partners to ensure delivery that serves the client's needs.
Anticipate the client's needs and set up internal process to meet / exceed them
Lead on relevant part of client meetings, QBRs, etc.
Keep your client leads up to date on social best practices - content, platforms, and tools within
the paid social ecosystem.
Operating and Technical Requirements
Expertise in performance media platforms, including Google marketing stack, Ad serving
technologies and biddable media platforms.
Meticulous, detail-oriented and able to QC data and operations for accuracy and compliance
Analyse data and deliver insights that adds value for future campaigns
Lead briefing process and discussions with media partners.
Review partner proposals and take lead role in shaping them to align with campaign objectives
and ensure the strategy has been fulfilled.
Establish and deliver tracking of campaigns status and update the teams and the client in a
structured and timely way.
Control and improve the quality of the teams' work output.
People Management
Manage Planner / Media Exec to ensure campaign planning and execution (including ad
operations and biddable operations) are on target and meeting client expectations.
Work with client and global team to implement all technologies that are required (ex: tracking,
audience measuring, DSP).
Work collaboratively with the MediaCom and GroupM colleagues across the market to develop
the capability, skills and knowledge of our digital talent
Be willing to train, mentor and provide direction to team members.
Set clear KPIs' that focus on individual's key behaviours and areas for improvement.
Flags up any serious performance issues immediately and seek help to manage them
accordingly
Other Areas
Take a hands-on approach to role, with the necessary digital platform expertise to QC or
troubleshoot issues around set up or tracking where necessary
Stay on top of new developments in the industry and readily suggest the new technology and/or
beta tests to the client.
Meets regularly with media owners to them keep up to date with the latest digital trends.
Key Performance Indicators
Product: outstanding plan execution & operational excellence. KPI Digital Specific KPIs
Client: satisfaction, retention and growth, contributing to a high TRR score for Digital Planning. KPI
TRR score
People: identification and retention of high performers, team engagement at all levels. KPI 360
scores, retention of team
Commercial: client profitability. KPI Client profitability target
Personal development: positive My360 feedback from manager, peers and clients.
Education, skills and behaviours
5+ years experience in digital performance media planning or execution
3+ years of senior experience on a similar role
Numerate and analytical
PC literate (Excel, PowerPoint, Word).
Strong target orientation e.g. very results driven, ability to work effectively to targets.Evidence of
strong collaboration skills used to develop team and client knowledge in order to grow shared
understanding and knowledge to facilitate a step-change in strategic planning.
The Digital Lead is the primary point of contact of clients for agency deliverables pertaining to
digital campaigns.
Works collaboratively with Communications Planners in developing digital strategies ensuring
up to date consumer behavior insights are applied.
Leads and expertly manages digital planning and buying, and evaluation of ads for various
digital platforms and executions
Consolidates data and analyses done by the digital planners and Communications Planning
Teams to establish learning and drive improvement of existing practices
Identifies and evaluates results of test and learn initiatives to discover new knowledge and
support for innovative agency recommendations
Works with relevant internal and external EssenceMediaCom teams and digital partners for
brands' requirements and deliverables ( i.e.- MBA, GroupM Units, and Digital vendors)
Guides junior members of the digital team in plan management, campaign evaluation as well
as developing recommendations for digital campaigns
Works with digital vendors to stay abreast on innovations and to look out for fresh and strategic
test opportunities
What you'll bring:
Comfortable working with data
Strong analytical and number skills and ability to turn data into actionable insights
Google and Facebook certifications
Highly proficient in planning and implementing campaigns in Facebook and Google platforms, with
substantial experience in drawing learning from Analytics dashboards of said platforms
Experience in Programmatic
Substantial knowledge of Ad Serving Technologies
Good MS Excel and Powerpoint skills
Detail orientated
Proactiveness
Self-starter attitude
Good communication and presentation skills
Confidence and a can-do/positive attitude
* High level of accountability and integrity
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