Job Description

Who are we?Sanlam is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam. We create sustainable value by attracting new clients, supporting ongoing client engagement, and providing adaptive solutions designed to answer life's financial questions. ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS.What will you do?This role supports projects which enable intermediaries to grow their business through the effective use of digital media channels such as social media, websites, emails, mobile and other online marketing platforms.What will make you successful in this role?Key focus areas for this role would be:

• Digital marketing account management services - part of team performing duties such as content planning & scheduling, content creation, community management, paid advertising, creating intermediary digital properties e.g. Facebook, LinkedIn, Instagram etc.
• Supporting intermediaries and staff regarding social media marketing best practices for business use
• Participate in initiatives to continuously help make social media add value to intermediaries
• Develop and maintain digital marketing tools/support kits for intermediary use

Qualifications and experience

• Grade 12
• Suitable qualification in Digital Studies/Web design/Media Management or related would be preferential
• 2- 4 years experience in a Social Media focussed role
• Experience within a financial distribution environment
• Experience in Digital Media Marketing

Knowledge and skillsIT/Systems/Tools:

• MS: Office (Excel, Word, PPT, Outlook, MS Teams)
• Social Media Platforms (functionality)
• Google Analytics/Facebook Insights
• Meta Suite, Ads Manager
• Graphic Design/ Canva
• Content Schedulers e.g. Sprout Social, HootSuite etc.

Business:

• Financial services industry knowledge/context (basic)
• Adviser business model and value proposition (basic)
• Sanlam/ Financial Services Product Knowledge (basic)
• Understanding of sales and advice processes (basic)
• Social media & content marketing principles and processes (platforms, applications, organic, paid etc.)
• Brand and CI guidelines and practices
• CRM, Database Management (basic)
• Content management processes and guidelines
• Document and media manipulation/ editing
• Compliance legislation/regulations incl. FAIS, TCF etc. (basic)
• Marketing and communication principles and processes
• Digital strategy and policy
• Training and coaching

Core competencies

• Being resilient
• Collaborates
• Cultivates Innovation
• Customer Focus
• Drives results

Personal attributes

• Proactive, initiates actions/self starter
• Communication and persuasion skills
• Analytical, detail minded, accurate
• Innovative in looking for ways to improve process/practice
• Collaborator
• Good relationship/stakeholder builder
• Presentation/facilitation skills

Personal AttributesPlans and aligns - Contributing independentlyInterpersonal savvy - Contributing independentlyCommunicates effectively - Contributing independentlyOptimises work processes - Contributing independentlyBuild a successful career with usWe're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.Core CompetenciesBeing resilient - Contributing independentlyCollaborates - Contributing independentlyCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyTurnaround time

• The closing date for applications is 23 August 2024

The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated.The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.Our aim is to help you build a successful career with usWe're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters - Life and Savings, Sanlam Emerging Markets, Sanlam Corporate, Sanlam Investment, Santam, as well as the Group Office - the group provides many opportunities for growth and development.Our commitment to transformationThe Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.

Sanlam