Direct Travel Specialist

Sandton, Johannesburg, South Africa

Job Description


A Renowned Travel Company is looking for a DIRECT TRAVEL SPECIALISTIn this role you will play a crucial role in designing and managing unforgettable safari experiences. This dynamic position requires a detail-oriented and customer-focused individual who thrives in a fast-paced environment. You will be responsible for handling reservations from initial inquiry to final confirmation, ensuring seamless and personalized service. If you are passionate about travel and delivering world-class service, we invite you to apply and be part of an extraordinary journey.Candidate Requirements:

  • Minimum of 5 years of reservations experience in a tour operating environment
  • Professional interaction with suppliers and travel planners via phone and email
  • Creative itinerary planning and design
  • Handling and processing reservations from quote to finalization, including invoicing and travel documents
  • Providing exceptional service to direct guests
  • Proactively selling our products and services
  • Expanding product knowledge through training
  • Familiarity with destinations such as Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, and Seychelles
  • Understanding of FIT and group policies
  • Knowledge of safari offerings
  • Strong communication skills in English
  • Experience with the Tourplan reservations system is an advantage
  • Strong time management and computer proficiency
  • Understanding of the travel industry
  • Attention to detail and excellent written communication
  • High customer focus
  • Creativity, flexibility, energy, and patience
  • Independent, curious, and proactive nature
  • Participating in Saturday, public holiday, and cell phone duty on rotation
  • Working shifts (07:00 xe2x80x93 15:30 & 09:30 xe2x80x93 18:00) on rotation and acting as a backup for colleagues when needed
Live out, office based roleFor more information please contact:Ashleigh Bryan

Wild Dreams Hospitality

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Job Detail

  • Job Id
    JD1408236
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sandton, Johannesburg, South Africa
  • Education
    Not mentioned