Job Description

Job SummaryMain purpose of the job:

• Drives overall strategic planning and implementation of supportive structures and functions at Ezintsha, to ensure the achievement of the organization's mission and goals
• Leads and Manages the Operations, HR, liaison with WHC and other shared organizational functions, and critical support stakeholders

Location:

• Ezintsha, Parktown - Johannesburg

Key performance areas:Strategy Development and Implementation

• Assist the Executive Director and Senior Team in shaping the strategy, and the subsequent implementation of the organisation's vision, strategy, and plans
• Translate strategy into established practice/implementation
• Drive the development, documentation and implementation of Ezintsha's overarching strategy, annual performance plans, annual operational plans, and respective business unit operational plans, with input from the Senior Team
• Constantly monitor the environment to ensure that supportive policies, processes and functions are appropriate and efficient in order to deliver the organisational mission and vision
• Ensure alignment of business plans to Ezintsha's strategic vision
• Develop and/or review all standard operating procedures (business processes) for the whole organisation to align with Ezintsha's strategy

Cohesive Organisational Management

• Build and lead the operational management team to manage the daily functions of the organisation in their respective areas
• Oversee Operations, Finance, HR, the WHC relationship, and other shared organisational functions
• Ensure the organisation has an appropriate structure that is supportive of the organisational strategy
• Assist the Executive Director in building consensus and relationships among senior managers, stakeholders, and the workforce
• Drive change management processes to ensure successful uptake of improvements
• Implement corrective action plans to solve organisational or departmental problems
• Support business initiatives and strategic marketing and outreach efforts to ensure organisational visibility, revenue and market share growth, financial sustainability, and value for money
• Provide consultation and expert advice to management and/or other groups on technical, systems or process related topics

Effective Risk Management

• Review, align and improve organisation-wide, divisional and WHC Risk Registers as appropriate
• Monitor and review information from materials, events, and the environment to detect or assess problems/risks
• Ensure all identified organisational risks are surfaced, mitigated and resolved

Strengthen Organisational Planning & Monitoring and Evaluation (M&E)

• Participate in the development and implementation of an organisational level M&E framework for all Ezintsha's organisational operations and activities
• Evaluate the effectiveness of implemented operations, operational contracts, service providers SOPs, forms, and templates to improve organisational efficiency
• Use organisational strategy as a foundation to develop an organisation-wide implementation plan
• Guide and ensure that each portfolio develops an operational plan aligned to the organisation wide implementation plan and organisational strategy
• Implementation, monitoring and reporting of all strategic and operational plans

Streamline Stakeholder Management

• Develop streamlined processes for the identification, tracking and development of strategic business relationships with external stakeholders
• Interpret and explain policies, rules, legislation, regulations to management, donors, organisations or corporate officials or individuals
• Present information at meetings or conventions to promote services, exchange ideas, or accomplish objectives

Effective People Management

• Provide effective oversight and communication to ensure a unified and engaged workforce who remain motivated and responsive to change, operational plans and performance evaluations
• Oversee Management and administration of the annual calendar of programs, activities, and events
• Provide guidance and direction to subordinates, including setting performance standards and monitoring performance
• Provide ongoing feedback to the team to ensure they develop the skills and competencies required for effective planning and individual professional and personal career growth
• Encouraging and building mutual trust, respect, and cooperation among team members
• Driving the company's operational capabilities to surpass customer satisfaction and retention
• Chair meetings and ensure their effectiveness in improving operational efficiencies

Effective Financial Management

• Work with the Head of Finance to develop, monitor and manage budgets for all aspects of the organisation
• Assist in improving and strengthening the financial viability, risk management, and governance
• Monitor the implementation of financial policies and activities of the organisation to ensure continuing operations to maximise returns on investments and increase productivity
• Report to the Senior Team on finance as and when required

Support Organisational Governance

• Prepare reports concerning activities, expenses, budgets, government statues or rulings or other items affecting the organisation, its business units or programmes and services for the relevant management meetings and present them as and when required
• Assist the Executive Director and the Senior Team to ensure compliance with all applicable
• legislative frameworks and regulations including meeting deadlines for reporting

Required minimum education and training:

• Master's Degree in Leadership/Management/or Governance, or demonstrated equivalent experience

Required minimum work experience:

• 5 or more years of experience in executive leadership roles
• Minimum 5 years' experience in developing and managing all the operations of a medium size organisation
• Minimum 5 years' experience in managing the finances of a department or organisation
• Minimum 5 years' experience in participating in governance structures of an organisation including a Board of Directors and its Committees
• Experience of donor funded environments and/or medical research/academic environments an advantage

Desirable additional education, work experience and personal abilities:

• Knowledge of effective end-to-end operations of a medium-sized organisation
• Demonstrable competency in strategic planning and business development
• Outstanding organisational and leadership abilities
• Understanding of change management processes
• Works effectively under pressure, continuing to make effective decisions
• Ability to work on several projects simultaneously with attention to detail and within timelines
• Decision making - thinks quickly, assimilates well, and applies relevant observations and thinking to new situations
• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Coordination - Adjusting actions in relation to others' actions
• Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures
• Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job
• Speaking - Talking to others to convey information effectively
• Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system
• Negotiation and conflict management
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do
• Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes
• Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system
• Persuasion - Persuading others to change their minds or behaviour

TO APPLY:

• Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.
• Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market.
• Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position.
• The closing date for all applications: 23 August 2024.
• Note WHC, in accordance with their Employment Equity goals and plan, will give preference to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto.

Please note:

• AJ PERSONNEL is only responsible for the advertising of the advertisement on behalf of their client Wits Health Consortium.
• Wits Health Consortium will only respond to shortlisted candidates.
• Candidates who have not been contacted within two weeks of the closing date can consider their applications to be unsuccessful.
• AJ Personnel does not have any salary or other information regarding the position.

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