Job Description

This is not a wholesale retail position. We are seeking a hands-on candidate with strong experience in traditional retail, deep knowledge of the South African market, and exposure to international head office operations. The ideal candidate is a well-rounded, grounded leader who leads by example, uplifts their team, and drives growth.
Key Responsibilities
As the Director of Retail, you will play a critical role in the company, taking full ownership of the retail division. Your responsibilities include, but are not limited to:

• Strategic Leadership

• Develop and implement short- and long-term retail strategies to drive sales and growth.
• Provide leadership, coaching, and development to the retail team, fostering a culture of excellence.
• Analyze market trends to make informed decisions about product selection, pricing, and advertising.
• Financial Management

• Take full ownership of the retail departmentxc3xa2xc2x80xc2x99s P&L, budgeting, forecasting, and planning.
• Monitor financial performance, ensuring targets are met, and proactively improve profitability.
• Operational Excellence

• Develop and implement operational policies and procedures to optimize efficiency.
• Ensure proper inventory and stock management, including forecasting, replenishment, and merchandising.
• Oversee store operations to maximize customer satisfaction and achieve company objectives.
• Customer-Centric Focus

• Continuously improve customer service to enhance customer satisfaction and loyalty.
• Develop and execute sales strategies to increase revenue and profit margins.

• Also responsible for D2C ( E Shop) and pure players and marketing responsibility by way of packaging, campaigns etc

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Candidate Profile

• Proven experience in traditional retail management, preferably in premium or FMCG sectors.
• Strong understanding of the South African retail landscape.
• Exposure to international head office operations and best practices.
• Demonstrated ability to manage P&L, budgeting, and forecasting.
• Inspirational leadership style with a hands-on approach.
• Ability to analyze market trends and make strategic decisions to drive growth.

Be part of a global brand known for quality and innovation. Youxc3xa2xc2x80xc2x99ll have the opportunity to make a significant impact by leading retail division, working with a dynamic team, and shaping the future of thebrand in South Africa.
As this is a crucial role in the company, relevant background checks will be completed
Please email cv, package requirements to marlene@servicesolutions.co.za

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