Job Description

Leading car rental company invites applications for the permanent role of Dispatcher to play a behind-the-scenes role that is key to on-time service delivery to customers. Suitable applicants must thrive in a fast-paced environment and be comfortable to multi-task, coordinate and organize high volumes in order to ensure that the supply of the correct vehicles to relevant rental locations is consistent and happens on time. This position will be based in Cape Town Depot.Position OverviewThe purpose of the position is to ensure correct and accurate controlling of all vehicles to and from the depot at all times.Specific Role ResponsibilitiesJob Outputs:

• Manage and improve effective and efficient vehicle turnaround
• Ensure company Assets and resources are safeguarded at all times
• Manage movementscapturing of all movements
• Communicate with branches on operational requirements
• Allocation of vehicles to correct locations
• Assist in supervision of the day-day operationflow of the Depot
• Quality Control

Qualifications and ExperienceMinimum Experience:

• 3 years previous dispatch logistical experience within car rental, logistics or fleet management experience.

Minimum Qualification:

• NQF Level 4 (Grade 12 or equivalent)

Minimum Requirement:

• Valid unendorsed drivers license

• Computer literacy Intermediate MS excel

Essential to Note: Given that the depot support business in terms of our availabity to customers and varying operational demands this presents, the appointed person will required candidate must be willing to work overtime/shifts/weekends when required.
Skills and Personal AttributesCompetencies:

• Good communication skills.

• Problem-solving/trouble shooting skills.

• Conflict handling skills.

• Able to accurately input and interpret basic data related to rolling fleet plan.

• Able to make decisions within defined parameters.

• Organizing, control and planning skills.

• Team supervision and leadership skills.

• Administrative skills.

• Time Management, including the ability to respond to and resolve queries and issues in the minimum of time.

• Attention to detail .

Personal attributes:

• Punctual.

• Able to work under pressure.

• Live by the philosophy The customer is king.

• Energetic.

• Understand the sense of urgency of our business.

• Able to operate effectively within a highly structured & disciplined environment.

• Committed, Resilient and Professional

Motus