The Divisional IT Manager will lead a team of IT professionals with various skill sets to help improve and maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
The incumbent will also be responsible for customer management, support, reporting and involved in all projects at the customer
Location:
Hillbrow - Johannesburg
Key performance areas:
IT infrastructure and support by ensuring hardware that is in place is functional as well as staff and operational requirements are met
Management of IT related equipment
Staff management such as attending to staffing requirements and administration
Train and coach team members to ensure skills and knowledge is up to standard
Administrative support - Assist with the implementation of SOP's, policies and training plans
Manage and ensure up time and availability of all network and internet connectivity are met in line with business requirement
Provide support to all executive members
Manage capacity and availability across all services
Required minimum education and training:
Relevant Diploma or Bachelor's Degree
Microsoft certification - latest accredited Microsoft exams
Valid driver's license
Required minimum work experience:
Minimum of 10 years' experience in IT Support with managing teams
Desirable additional education, work experience and personal abilities:
Excellent technical IT support skills are necessary with good organisational skills
Must be proactive and able to exercise discretion and independent decision-making
Must be able to prioritize own work load and work to meet deadlines
Self-motivated and be able to work independently as well as part of a diverse and multidisciplinary team
Assertive, confident and adaptable
High stress tolerance
Due to several projects being off-site the incumbent would need to be in the possession of a valid driver's license with their own transport and have the ability to travel
Must be able to take ownership of all allocated functions and projects
Ability to work under pressure with tight deadlines in an ever-changing environment
Must have a high level of customer service orientation
Must have strong problem solving and troubleshooting skills
Demonstrate strong customer service expertise
High level verbal and written communication skills especially about the latest computer related information
May work unusual working hours and travel frequently
TO APPLY:
Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.
Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market.
Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position.
The closing date for all applications: 09 September 2024.
Note WHC, in accordance with their Employment Equity goals and plan, will give preference to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto.
Please note:
AJ PERSONNEL is only responsible for the advertising of the advertisement on behalf of their client Wits Health Consortium.
Wits Health Consortium will only respond to shortlisted candidates.
Candidates who have not been contacted within two weeks of the closing date can consider their applications to be unsuccessful.
AJ Personnel does not have any salary or other information regarding the position.
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