Job Description

Additional information:

• This is a Middle Management position

Main purpose of the job:

• The Divisional IT Manager will lead a team of IT professionals with various skill sets to help improve and maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• The incumbent will also be responsible for customer management, support, reporting and involved in all projects at the customer

Location:

• Hillbrow xe2x80x93 Johannesburg

Key performance areas:

• IT infrastructure and support by ensuring hardware that is in place is functional as well as staff and operational requirements are met
• Management of IT related equipment
• Staff management such as attending to staffing requirements and administration
• Train and coach team members to ensure skills and knowledge is up to standard
• Administrative support - Assist with the implementation of SOPxe2x80x99s, policies and training plans
• Manage and ensure up time and availability of all network and internet connectivity are met in line with business requirement
• Provide support to all executive members
• Manage capacity and availability across all services

Required minimum education and training:

• Relevant Diploma or Bachelorxe2x80x99s Degree
• Microsoft certification xe2x80x93 latest accredited Microsoft exams
• Valid driverxe2x80x99s license

Required minimum work experience:

• Minimum of 10 yearsxe2x80x99 experience in IT Support with managing teams

Desirable additional education, work experience and personal abilities:

• Excellent technical IT support skills are necessary with good organisational skills
• Must be proactive and able to exercise discretion and independent decision-making
• Must be able to prioritize own work load and work to meet deadlines
• Self-motivated and be able to work independently as well as part of a diverse and multidisciplinary team
• Assertive, confident and adaptable
• High stress tolerance
• Due to several projects being off-site the incumbent would need to be in the possession of a valid driverxe2x80x99s license with their own transport and have the ability to travel
• Must be able to take ownership of all allocated functions and projects
• Ability to work under pressure with tight deadlines in an ever-changing environment
• Must have a high level of customer service orientation
• Must have strong problem solving and troubleshooting skills
• Demonstrate strong customer service expertise
• High level verbal and written communication skills especially about the latest computer related information
• May work unusual working hours and travel frequently

TO APPLY:

• Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.
• Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market.
• Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position.
• The closing date for all applications: 09 September 2024.
• Note WHC, in accordance with their Employment Equity goals and plan, will give preference to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto.

Please note:

• AJ PERSONNEL is only responsible for the advertising of the advertisement on behalf of their client Wits Health Consortium.
• Wits Health Consortium will only respond to shortlisted candidates.
• Candidates who have not been contacted within two weeks of the closing date can consider their applications to be unsuccessful.
• AJ Personnel does not have any salary or other information regarding the position.

AJ Personnel