Job Description

At EyeCarePro, a leader in digital marketing for eyecare professionals, our commitment to excellence is not just a goal, it's a proven track record. We are the recipients of the prestigious EyeVote Award for five consecutive years in the Online and Social Media Marketing Services sector. This achievement underscores our dedication to quality and innovation in the eye care industry. Learn more about our award at EyeCarePro's EyeVote Award.Our team thrives on meaningful collaboration, underpinned by empathy and understanding. We bring a unique blend of professionalism, helpfulness, and friendliness to our work, ensuring every interaction is both positive and productive.Data-driven strategies are central to our operations, guiding us in delivering client-focused value. This approach ensures that our decisions align with the best interests of our clients.We champion a culture of continuous learning, innovation, and improvement, constantly testing new ideas and embracing change to stay ahead in digital marketing. Our team's proactive reliability and commitment to personal and professional development are key to our sustained success and industry recognition.As a Domain and DNS Administrator at EyeCarePro, you will play a pivotal role in ensuring smooth domain management and DNS configurations for our clients. Your responsibilities will include overseeing DNS management, maintenance, and configuration to ensure optimal performance and reliability of our clients' online presence.Key Responsibilities:Manage DNS configurations for clients' domains.Configure A, CNAME, MX, TXT, and other DNS records as needed.Ensure proper configuration for domain forwarding, subdomains, and domain aliases to meet clients' specific requirements.Identify and resolve DNS-related issues promptly to minimize downtime and service disruptions for clients.Assist clients with transferring their domains between registrars or accounts, ensuring a smooth transition without disruption to website services.Collaborate with technical support teams to troubleshoot complex DNS issues and implement effective solutions.Create documentation and provide training for clients on domain management best practices, DNS configuration, and related topics to empower them to manage their domains effectively.Assist with other projects and team responsibilities as neededRequired Skills:Bachelor's degree in a related field or equivalent practical experience.Strong understanding of domain registration processes, DNS fundamentals, and internet protocols.Proficiency in troubleshooting DNS issues.Excellent communication skills and ability to effectively interact with clients and internal teams.Detail-oriented with strong organizational skills to manage multiple domains and tasks simultaneously.Preferred Skills:Experience with domain registration platforms (e.g., GoDaddy, Namecheap).Familiarity with web hosting environments, server administration, and cybersecurity best practices is a plus.Familiarity with WordPress and editing websites.This position requires working Eastern Time hours and offers a fully remote work arrangement.9-5 EST position, Monday to Friday, Remote.Join EyeCarePro and be a part of a team that champions a culture of continuous learning, innovation, and improvement. Our proactive reliability and commitment to personal and professional development are key to our sustained success and industry recognition.If you don't hear back from us in 2 weeks, consider your application unsuccessful

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