Job Description

Job SummaryDriver Supply Chain Accountable for operation of own work area or as a member of a team, as well as for quality, standards and outputs within defined work routines and policies. Job Purpose To ensure delivery of stock to Customers according to the planned delivery schedule, while ensuring superior levels of customer service, aligned to the Companyxe2x80x99s standards and business ethics within the bounds to the law. Key Accountabilities and Outputs Manage and control the delivery process from end-to-end xe2x80xa2 Prepare for next dayxe2x80x99s deliveries xe2x80xa2 Adhere to the start-up procedure xe2x80xa2 Ensure independent driver checks of truck stock are conducted in full and signed accordingly xe2x80xa2 Travel to the Customer following the defined route and delivery schedule xe2x80xa2 Carry out the delivery of stock xe2x80xa2 Return to the depot within specified timeframe xe2x80xa2 All documentation to be signed, consolidated and returned in full Demonstrate Superior Customer Service Levels xe2x80xa2 Demonstrate high levels of Customer Service during deliveries xe2x80xa2 Live The Beverage Companyxe2x80x99s values by being Respectful and Courteous to Customers and Consumers xe2x80xa2 Ensure that Customer are kept informed about the what they are receiving and the progress being made in off loading xe2x80xa2 Ensure that constant contact is possible with the Distribution Controller / Expeditor so that feedback can be given on execution, and delays if any. Safety, Health and Environment xe2x80xa2 Ensure a safe, healthy and risk-free working environment xe2x80xa2 Comply with safety and health policies and procedures, and applicable legislation xe2x80xa2 Ensure that Pre-Trip Inspections are completed prior to every trip xe2x80xa2 All non-compliant items on Pre-Trip inspections are to be communicated to management xe2x80xa2 Green Band driving to be practiced at all times xe2x80xa2 Truck Lock Out Procedure to be practiced during every loading sequence xe2x80xa2 All Traffic rules and regulations are to be complied with at all times xe2x80xa2 All Safety, Health and Environment rules to be complied with xe2x80xa2 Vehicles are to be clean and presentableAdherence to Food Safety Requirements xe2x80xa2 Commitment to The Beverage Companyxe2x80x99s Food Safety policy and its objectives xe2x80xa2 Ability to understand and implement all food safety requirements xe2x80xa2 Adherence to and the enforcement of Food Safety Policies, SOPs and PRPs xe2x80xa2 Compliance with PPE requirements including jewellery policy xe2x80xa2 Compliance with personal hygiene requirements in accordance with the organisations code of practice xe2x80xa2 Active engagement in all training including competency testing xe2x80xa2 Regular practice of hand washing and sanitising xe2x80xa2 Prevention of cross-contamination of products xe2x80x93 no allergens allowed in the manufacturing facility xe2x80xa2 Responsible for raising any food safety risk to the relevant personnel such as the Team Leader or Food Safety personnel xe2x80xa2 Reporting of any illness or communicable disease before the commencement of shift xe2x80xa2 Compliance with all legal, regulatory and customer requirements xe2x80xa2 Enforce GMPs and conduct themselves in a manner conducive with food safety practices xe2x80xa2 Maintain high standards of housekeeping and hygiene of equipment, facilities and work environment xe2x80xa2 Informed and vigilant on food defense and food fraud risks xe2x80xa2 Promote, encourage and continuously grow the organisations food safety culture xe2x80xa2 Maintain zero compromise on product quality and safety xe2x80xa2 Collaborate with internal food safety team to realise the organisations goals of retaining GFSI certification and continuous improvement Accurate checking, loading and unloading of vehicles xe2x80xa2 Independent check conducted of all loads to ensure correct quantities xe2x80xa2 Accurate recording of returns xe2x80xa2 Maintain clear and effective communication with Warehouse Supervisor / and other team members xe2x80xa2 All documentation accurately and comprehensively completed Technological Solutions to be fully Utilised xe2x80xa2 Performance to be supported by ensuring that all technological solutions implemented are adopted and requirements adhered to xe2x80xa2 Mobile phone based technology is supported by ensuring that minimum operating requirements are complied with xe2x80xa2 Conversant with relevant business information, policies, processes and proceduresQualifications and Experience xe2x80xa2 Grade 12 / Matric / NQF level 4, Code 14 Drivers License, PDP (Essential) xe2x80xa2 Upto 3 years experience (Operational Execution) FMCG Key Qualities Communication xe2x80xa2 Routine communication with customers or clients Problem Solving xe2x80xa2 Proactive identification of problems that are concrete and procedural, troubleshoot and apply solutions in line with guidelines provided or escalate more complex problems to superiors, providing information required to solve problems. Relationships Maintained xe2x80xa2 Others in own work areaBehavioural Competencies Verbal Communication xe2x80xa2 Able to communicate verbally in a logical manner. xe2x80xa2 Takes the intended audience into account when communicating verbal information. xe2x80xa2 Makes use of appropriate business language in verbal communication. xe2x80xa2 Includes all relevant information in verbal arguments. xe2x80xa2 Demonstrates proficiency of language in verbal communication. xe2x80xa2 Interprets complex information to expresses own viewpoint in verbal communication. xe2x80xa2 Concludes verbal arguments by making reference to relevant facts Judgment and Decision Making xe2x80xa2 Able to gather information from a variety of sources. xe2x80xa2 Understands cause and effect relationships within data and interprets this to make competing, holistic decisions xe2x80xa2 Develops alternatives before making complex decisions xe2x80xa2 Looks for the most innovative, efficient and value adding solution when making a decision xe2x80xa2 Makes decisions in time and forecasts when decisions need to be made xe2x80xa2 Formulates a xe2x80x9cbig picturexe2x80x9d understanding of the near-term impact of decisions (including the time and resources required to implement decision) xe2x80xa2 Evaluates the longer term business impact of decisions xe2x80xa2 Takes initiative when making decisions Continuous Improvement xe2x80xa2 Increases performance expectations when success has been achieved xe2x80xa2 Seeks out sources of information, including trade associations, xe2x80x9cbest practicexe2x80x9d companies, customers, peers, subordinates, etc. and finds ways to fast-adapt improvement ideas to work processes xe2x80xa2 Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements Customer Relations xe2x80xa2 Asks questions to identify customer needs or expectations xe2x80xa2 Follows through and meets personal commitments to others on time xe2x80xa2 Takes responsibilities seriously and consistently meets the clientsxe2x80x99 expectations for quality, service, and professionalism. xe2x80xa2 Continuously monitors delivery to make sure the customer is receiving good service xe2x80xa2 Shows a strong commitment to exceeding customer expectations xe2x80xa2 Able to own responsibility for mistakes, apologise and make suitable changes to services Conflict Management xe2x80xa2 Ability to openly addresses conflicts as they arise to ensure maintenance of strong relationships xe2x80xa2 Considers relevant information when resolving conflict. xe2x80xa2 Demonstrates an understanding of all parties view-points. xe2x80xa2 Takes a calm and objective approach when resolving conflict xe2x80xa2 Proposes suggestions which promote resolution to conflictsBevCoRecruiter

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