Job Description

Delivery and Collections

• Payments and documents collected from and delivered to customers timeously and efficiently.
• Handed to relevant staff , Management to be informed immediately task cannot be completed
• Vehicles to be collected as required ensuring quality/damage checks are done and relevant paperwork is completed
• Liaise with relevant staff members before embarking on a task to ensure maximum number of tasks are performed efficiently
• Ensure that the most efficient and safe routes are used
• Ensure that vehicles are kept in good condition reporting faults and maintenance or service needs
• Ensure that all documentation is accurately completed
• Maintain accurate records of journeys completed by means of using a log book, delivery schedule

Customer Care

• As a company representative ensure that all customer interactions are professional
• Customers to be transported safely and courteously and in time to the required destinations
• Ensure that vehicles are kept clean at all times
• All customer queries and complaints to be handled professionally and referred to relevant management
• Ensure that company name is not brought into disrepute
• Alert management of any danger, delays or problems encountered when on the road

Risk Management

• Ensure that all policies and procedures are adhered to with regard to cheque and cash collection
• All cheques and cash collected to be counted and signed for
• Ensure accident, damage and traffic offence free driving
• Ensure that car policies, accident policies and driver policies are understood and adhered to.
• Ensure that all safety procedures and legal requirements are adhered to

Position OverviewTo ensure timely collection and delivery of documentation, vehicles, parts, transportation of staff and other related tasks by ensuring safety and adherence to road traffic rules and regulations in order to provide customers with professional service in compliance to the Company's values.
Specific Role Responsibilities

• Collect all vehicles from other branches, customers, outside suppliers
• Deliver vehicles to outside suppliers, other branches, customers and any other destination required
• Transport customers who brought their vehicles for Service
• Movement of vehicles in the workshop
• Report all accidents and traffic offences to the Manager immediately
• Work overtime when required
• Take vehicles to roadworthy
• Assist customers when in workshop or on showroom floor
• Help customers to find vehicles when collecting vehicles
• Move vehicles in and out of workshops and park

Qualifications and Experience

• Minimum Grade 12
• 1-3 years driving experience in a similar role / function
• Valid drivers licence

Skills and Personal Attributes

• Self-driven and resilient
• Integrity
• Team Work
• Interpersonal skills (emotional maturity / cross functional collaboration)
• Ability to cope with pressure

NB: Please note that candidates not contacted by the 31 May 2025 must consider their applications as unsuccessful.

Motus