Job Description

###

Job Advert Summary

INTRODUCTION:

Some people are happy to go through life in a comfortable bubble and that is great, we don't judge, but at Hello Group we believe that if we can change lives it's a day well-lived. We change lives every minute of the day, literally. We solve problems that others think are impossible and have fun while doing them. It's our passion to build life-changing businesses and to stay in the chaos and not have to settle into the routine. We believe in employing smart people on the ground, in telling us what to do. What do you say...do you want to join our weird and wonderful family?

WHO ARE WE?

The Hello Group exists to create game-changing integrated consumer and business services for migrant and marginalised communities. Our services are co-created to be low cost, easily accessible, and amazingly simple to use with technology at the very core. By constantly evolving for consumers and resellers we maintain market leadership and entrench the Hello Group within the fabric of our communities.



We know we have succeeded when we are the dominant telecom, financial, business and media service provider within our target markets, very few people leave us for the competition, and we get more new customers from referrals than from active selling.

WHAT MAKES US DIFFERENT?

We break down barriers.



We defy bias.



We level the playing field.



We thereby enhance every facet of the lives of the migrant and marginalised communities.

POPI

By submitting your Curriculum Vitae (CV), you: Consent to the processing of your personal information contained in your CV in terms of Section 11(1)(a) of the Protection of Personal Information Act of 2013, as amended. You acknowledge that We have no control over what personal information you insert in your CV and accordingly you consent to the processing of all such personal information contain therein "as is", subject to the provisions of the Protection of Personal Information Act of 2013 and our Privacy Policy, which can be viewed on our website. You consent and acknowledge that Our Human Resources department will have access to your personal information and will process same only to the extent strictly necessary for recruitment purposes to fill the vacancy as advertised and all matters ancillary thereto. Should you be shortlisted as a candidate, you hereby expressly provide your consent for us to process and share your personal information for purposes of background checks, which may include external criminal-, credit and reference checks done by third-party service providers. Unless shortlisted as a candidate, we will not store or process your personal information any further and shall remove any personal information.

If you are shortlisted, but ultimately unsuccessful, we will keep your CV on file for a period of 12 months whereafter it will be deleted, unless requested to delete it sooner.

###

Minimum Requirements

Experience / Skills

Minimum of 1 - 3 years' experience in due diligence, compliance, or similar role. Strong analytical and research skills. Excellent written and verbal communication skills. High attention to detail and accuracy. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to function effectively under pressure and meet tight deadlines. Team player but capable of working independently and meeting tight deadlines. Knowledge of international business and compliance principles. Experience in Fintech, Financial Services industries are preferable, but not essential. Experience in conducting Due Diligence on local and international entities is preferred, but not essential.

Preferred Qualifications

Experience with due diligence software or tools. Knowledge of Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. AML/CFT compliance certificate will be beneficial, but not essential. Paralegal qualification will be beneficial, but not essential.
###

Duties and Responsibilities

Job Summary:

We are seeking a highly motivated and detail-oriented Due Diligence Administrator to join our team. This role involves facilitating the full end-to-end onboarding and due diligence process for all new and existing local and international business partners. The ideal candidate will have excellent analytical skills, a strong understanding of compliance principles, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

Conducted the onboarding and due diligence process for new business partners by collecting and verifying required documentation. Attend annual due diligence reviews received from existing partners. Attend annual due diligence reviews conducted on existing partners. Monitor and update the due diligence database with accurate and up-to-date information. Review any hits received via the screening and monitoring tool. Collaborate with internal teams and external stakeholders to ensure a seamless onboarding process. Identify and escalate any potential risks or red flags to your line manager. Maintain detailed records of all due diligence activities and findings. Assist in the development and implementation of due diligence policies and procedures. Stay current with industry trends and changes related to due diligence. Keep and update all internal documentation forming part of the due diligence process and as requested by partners from time to time.

Experience / Skills

Minimum of 1 - 3 years' experience in due diligence, compliance, or similar role. Strong analytical and research skills. Excellent written and verbal communication skills. High attention to detail and accuracy. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to function effectively under pressure and meet tight deadlines. Team player but capable of working independently and meeting tight deadlines. Knowledge of international business and compliance principles. Experience in Fintech, Financial Services industries are preferable, but not essential. * Experience in conducting Due Diligence on local and international entities is preferred, but not essential.