Job Description

Duty Manager - Bergvliet, Cape TownFull job descriptionAbout our CompanyEstablished in 2008, Evergreen Lifestyle is South Africas premier retirement brand with a reputation for developing and operating exceptional retirement villages. It delivers a Partnership for Life promise based on 5 pillars of trust - physical security, financial peace of mind, continuous care, a sense of community and exceptional hospitality. There are currently seven operating villages in the Western Cape and Gauteng, with a new village under construction at Sitari Country Estate. Evergreen is committed to extending its national reach into the Eastern Cape and KwaZulu-Natal, and intends to deliver 10,000 homes to retirees across South Africa by 2030.Evergreen Lifestyle Villages is looking for a highly efficient and motivated Duty ManagerEvergreen Lifestyle Villages are looking for a hospitality professional with at least 3 years Hotel experience. This is an important position in any company; you will be the face of the company so experience is essential. The successful candidate will be responsible for creating a 5 star experience for all our clients and staff.Main Purpose of the Job:Reporting to the Village Manager, the successful incumbent is expected to perform functions by assisting with the day to day operations of the Evergreen Village in order to achieve the business objectives of the Village as well as maintain the exceptional service standards expected in accordance with Evergreen Policies and Procedures.Education and experience required:Must have at least 3 years Hospitality experienceMust have good knowledge of the Occupational Health & Safety Act RegulationsMust have valid Drivers License and own VehicleComputer LiterateMust be able to work shifts (07h00 - 15h00 / 15h00 - 23h00 / 23h00 - 07h00).REQUIREMENTS AND COMPETENCIES:To provide residents with a quality product / service as to ensure highest resident satisfaction.Improvement of service standards.To ensure good and effective communication of set objectives.Maintain a high level of personal service with all residents.Can make decisions that will benefit the Village, after consultation with and mutual agreement with the Village Manager. Doing regular walkabouts and participating in any clean-up program.Should maintain all Company assets to the highest quality.Ensure the preparation of relevant reports timeously (weekly / monthly).Ensure that all Service Providers adhere to the Service Level Agreement, failure to adhere to the Agreement corrective action to be taken to have a thorough knowledge of all facilities and services offered for by the Village.To work in harmony with all staff and departments related to the operation.To attend training as and when required.A certain amount of maintenance will be required in this position.Consideration may be given to candidates complementing our Employment Equity Plan and Transformation initiatives.Job Types: Full-time, PermanentApplication Question(s):What is your salary expectationHave you studied Hospitality Management?Education:High School (matric) (Required)Experience:hospitality: 3 years (Preferred)

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