Job Description

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We're seeking a versatile E-commerce Assistant to support all aspects of our online business. This role involves a blend of online administrative tasks and physical order fulfillment, requiring a candidate who is organized, adaptable, and eager to learn.

Responsibilities:

Online Store Management:

Update product listings, including descriptions, images, and pricing. Monitor inventory levels and ensure accurate stock counts. Process online orders and manage customer accounts. Respond to customer inquiries via email and online chat. Assist with online marketing efforts, including social media and email campaigns. Maintain and update website content.

Order Fulfillment:

Pick and pack orders accurately and efficiently. Prepare shipping labels and packages for shipment. Manage inventory organization and storage. Process returns and exchanges. Ensure a clean and organized workspace.

General Administrative Tasks:

Data entry and record-keeping. Assist with general administrative duties as needed.

Qualifications:

Strong organizational and time-management skills. Excellent attention to detail and accuracy. Proficiency in basic computer skills, including Microsoft Office Suite. Experience with e-commerce platforms (e.g., Shopify, Etsy, etc.) is a must. Ability to work independently and as part of a team. Strong communication and customer service skills. Physical ability to lift and move packages. Reliable and punctual.

Personal Attributes:

Proactive and self-motivated. Adaptable and able to handle multiple tasks. Positive attitude and willingness to learn. A passion for e-commerce.

What We Offer:

Hands-on E-commerce Experience: Gain valuable, practical experience in all aspects of running a successful online business. Growth Opportunities: As our business grows, so will your opportunities for advancement. We're committed to investing in our team's development. Supportive and Collaborative Environment: Join a friendly and supportive team where your contributions are valued. Direct Impact: Play a key role in the success of our business and see the direct impact of your work. Skill Development: Develop a wide range of skills in e-commerce, customer service, inventory management, and online marketing
Job Type: Full-time

Pay: From R7000,00 per month