Job Description

Leading South African footwear and apparel retailer has an exciting ECOMMERCE ASSISTANT position available in Houghton Estate, Joburg.Responsibilities to include but not limited to:

• Day-to-day management of the online store using Shopify, ensuring the website is kept up to date with seasonally relevant products, updated imagery, new products, regularly updated category pages.
• Be responsible for the uploading of new products, ensuring deadlines are met by completing uploads on a weekly basis and making sure product specs are provided on time, inventory quantities are accurate, products are tagged and categorised accordingly.
• Ensure products are displayed correctly on the website focusing on accuracy from the initial upload, aligns with international online stores (descriptions, UI, images etc.), aligned with in-store VM.
• Enter markdown and promotional pricing.
• Asset management, ensuring samples and images are collated ahead of launches.
• Ensure products are put live as soon as the stock arrives, raising any stock or SKU issues with the relevant teams, E-Commerce manager, Buying, Merchandising and/or the warehouse team.
• Support E-Commerce manager with regular analysis and reporting to manage and optimise e-commerce sales, inventory reporting & management, website performance, UI & UX, website traffic, conversion rates etc.
• Be responsible for upselling and cross selling opportunities on product pages to maximise sales, ensuring they are continuously updated with in stock, relevant styles.
• Manage keyword queries and manage rules to improve conversion and engagement in on-site search, SEO, website, and page ranking.
• Support the Ecommerce Manager with ad hoc on-site projects, web developments and reporting.
• Deliver best in class customer experience working closely with the customer service team to provide the customer with relevant information, advice, and conversion opportunity via the online chat channel and/or contact form submissions.
• Assisting the Marketing department and E-Commerce Manager in developing promotional campaigns as required.
• Competitor and industry research as required (e-commerce & website design related).

Qualifications/Skills required:

• Minimum of 2 years experience in Ecommerce.
• Experience in the retail or fashion industry is a plus.
• Must have experience working with Shopify (Front-end and back-end), this is NON-NEGOTIABLE
• Experience working with Google Analytics is ideal
• Design experience (Adobe suite and/or Canva)
• Must have Excel / General MS Office experience
• Analytical Skills
• Excellent communication and interpersonal skills.
• Strong organisational and time management skills, with the ability to handle multiple tasks and meet deadlines.
• Attention to detail and a commitment to producing high-quality work.
• Ability to work collaboratively with a team and independently when necessary.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Creative mindset with a proactive approach to problem-solving.

Salary negotiable depending on level of experienceStart ASAPTo apply for the Ecommerce Assistant Job | Joburg | Footwear and Apparel retailer please send a detailed CV and recent photo of yourself.

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