Job Summary Your strategic vision and leadership will be instrumental in shaping the e-commerce strategy, optimising customer experiences, and maximising ROI. This role offers a unique opportunity to pioneer innovation in the digital space and make a lasting impact on the organisation's success. If you're a dynamic leader with a passion for e-commerce and digital marketing, we invite you to be part of our clients journey to redefine retail excellence. Experience: Minimum of 10 years in marketing, with a focus on retail. At least 5 years of hands-on experience in e-commerce strategy and digital marketing. 3+ years in a middle/senior management role. Proficiency in e-commerce platforms like Magento and WooCommerce, and payment gateways. Strong analytical skills with expertise in tools like GA4 and Sprout. Proven social media, SEO, PPC, mobile, and email marketing track record. Deep understanding of retail marketing and customer behaviour in Southern Africa. Skills: Exceptional leadership and team management abilities. Results-oriented mindset with a knack for meeting targets. Outstanding project management skills from ideation to execution. Strategic thinking and problem-solving prowess. Excellent communication and collaboration skills. Willingness to travel within Southern Africa Key Responsibilities: Oversee existing and new e-commerce platforms and digital marketing channels. Develop and implement e-commerce strategies to drive customer acquisition and retention. Manage budgets and report on e-commerce performance. Lead the social media marketing team. Collaborate with cross-functional teams to optimise online merchandising and marketing campaigns. Continuously improve website functionality and user experience. Analyse performance data and make data-driven recommendations. Source and manage third-party technology and marketing partners. Build strategic relationships with internal and external stakeholders. Ensure ongoing staff training and development.
Pollock & Associates
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