Job Description

Contact Centre Sales Manager (JB3642)
Durban
Competitive/ Market Related Salary

Are you a dynamic leader with a passion for sales and customer service? We are seeking a Contact Centre Sales Manager to lead our dedicated sales team in Durban. If you are a goal-oriented individual with a proven track record in sales management, we want to hear from you.

Educational Requirements:
Matriculation is a prerequisite.
A relevant qualification, diploma, or degree in Sales and Marketing is advantageous.
A minimum of 3 years of experience in a similar managerial role is required.
Proficiency in Microsoft Office applications is essential.

Duties and Responsibilities:
As the Contact Centre Sales Manager, you will be responsible for:
Coaching, supervising, and coordinating the daily sales activities of the team to exceed set sales targets.
Monitoring and motivating direct reports to achieve agreed-upon sales budgets.
Ensuring the delivery of excellent customer service at all times.
Efficiently handling sales-related administration tasks with accuracy.
Demonstrating extensive product knowledge and assisting the team in its application.
Utilizing ICAS and CRM systems effectively and accurately.
Monitoring and reporting on daily sales activities against sales revenue targets.
Managing a team of sales consultants.
Continuously enhancing product knowledge and systems usage within the team.

If you are a results-driven individual with a passion for sales leadership and a commitment to excellence in customer service, we encourage you to apply. Join our team and be part of a company that values your talent and offers competitive compensation.

To apply, please submit your resume detailing your relevant experience and qualifications. Demonstrate how your skills and expertise will contribute to our sales success in a fast-paced and customer-focused environment.

Please email your full comprehensive CV to recruitment@educor.co.za and quote JB3642 in the subject line
For full JD & to apply online https://tinyurl.com/EducorCareers

Skills Required