About the job
The Local DBS Employee Services Lead is accountable for the set-up and ongoing management of his/her scope of services in the region, in line with service level agreements and quality standards defined by the Global DBS Employee Services Lead and with the Local BU/business teams.
He/she builds the capability to deliver regional services according to the DBS strategy and business case. He/she delivers innovation and continuous improvement, to enhance the quality of service provided and optimize costs for the activities in scope.
He/she is part of the HR country (ies) leadership team(s) contributing to HR local strategy and ensuring the relevant support for local business.
About you
Qaulification:
Relevant suitable degree.
Education and experience: to be adapted to local context
Extensive Employee Services Lead experience
Competencies:
Setup and continuous improvement of local DBS ES strategy, policies, processes and tools in alignment with core model and standards
Monitoring of compliance, process & team efficiency, performance and level of service quality
Local team management
Close interaction with the local BU HR team(s)
Innovation Skills
Strong knowledge of HR processes, systems and data (data literacy)
Business partnering and service-oriented mindset
Analytical mindset
Continuous improvement skills and innovation mindset
Leadership / Team management / Community animation (fostering teamwork, sharing ideas environment ..)
About us
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