Job Description

About the job End Controller (Cashbuild Internal Applications Only)Description:Ensure relevant documentation for all transactions is checked and recorded when stock and / or fixed assets leave the Store or when Customers return stock.Requirements:

• Minimum Grade 12 and 1 (one) year work related experience or 2 (two) years' work related experience
• Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
• Must be literate
• Must have strong numeric skills
• Proven attention to detail
• Must be able to work under pressure
• Must be willing to work shifts, weekends and Public Holidays

Security

• Ensure no goods leave Cashbuild stores without the relevant documentation
• Completed correct and full
• Correct date, time, sequence, and signature on document has been captured
• Ensure all Customer returns are correctly recorded in the End Controller book and authorised
• Ensure back up employee available for area of responsibility with shift changes, lunch, and tea breaks
• Sign the End Control keys IN / OUT daily
• All exit / entry doors must be closed if not in use
• To ensure that loading and off-loading shutter doors are closed at all times where not in use
• Report all suspicious behaviour and vehicles which could pose a risk to Cashbuild and its Customers to Management
• Conduct random searches on Employees when they leave the Store

Customer Service

• Offer fast, friendly and efficient service to all Cashbuild Customers when checking in and out Customers goods
• Direct Customers to relevant person who can assist him / her.

Ready for Business

• Adhere to Ready for Business and Beyond my Control as per the CB Way

Drive for results

• Achieves set targets and completes work accurately and at the required standard
• Delivers best practice quality/ standards as established in the company
• Makes an effort to follow through on commitments

Solve Problems

• Identifies problems and seeks root cause
• Resolves problems and escalates issues accordingly

• using relevant information available in own department and operational work environment to resolve problems

Make Decisions

• Makes decisions within framework of company policies and within set timelines
• Makes decisions giving due consideration to consequences of the decision made in area of responsibility
• Implements decisions made in line with agreed processes and policies

Plan

• Plans within framework of operationally/department policies and procedures

Handle Pressure

• Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures

Communicate

• Demonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
• Ensures relevant information is shared with appropriate stakeholders "

Cashbuild