Job Description

Community & Engagement Manager xe2x80x93 Team Lead Are you a natural storyteller, a master of engagement, and a pro at bringing communities to life? Do you thrive in the fast-paced world of social media and live event coverage? If youxe2x80x99re as comfortable crafting compelling brand personalities as you are leading a team, then wexe2x80x99ve got the perfect role for you. What Youxe2x80x99ll Do: xe2x97x8f Lead & Inspire xe2x80x93 Manage and mentor a team of engagement specialists and community managers, ensuring theyxe2x80x99re motivated, aligned, and delivering top-notch community interactions. xe2x97x8f Engage & Grow xe2x80x93 Build authentic connections with our audiences across platforms, keeping conversations meaningful, fun, and on-brand. xe2x97x8f Own the Moment xe2x80x93 Plan and execute live event coverage with precision, creativity, and speed. From trending topics to real-time storytelling, youxe2x80x99ll make every moment count. xe2x97x8f Write & Create xe2x80x93 Manage Craft engaging copy, responses, and social posts across multiple platforms that capture attention and drive interaction. xe2x97x8f Think & Solve xe2x80x93 Bring creative solutions to the table, whether itxe2x80x99s rethinking engagement strategies, optimising workflows, or tackling unexpected challenges. xe2x97x8f Plan & Execute xe2x80x93 Oversee scheduling, create content calendars to assist creative teams, and team coordination to keep everything running smoothly. What You Bring: xe2x97x8f Proven experience in community management, social engagement, or a related role. xe2x97x8f Strong leadership skills with the ability to inspire and organise a team. xe2x97x8f Excellent writing and communication abilitiesxe2x80x94witty, sharp, and always on-brand. xe2x97x8f Experience with live event coverage and real-time social-first content creation including photography and video. xe2x97x8f A strategic mindset with a knack for problem-solving and quick decision-making. xe2x97x8f Strong project management skills and a love of organisation. xe2x97x8f Familiarity with scheduling tools, analytics, and digital trends. Qualifications/Experience/Skill: xe2x97x8f Proficient with Khoros and Sprout, Brandwatch and Hootsuite a plus. xe2x97x8f Proficient in MS Office365 (i.e. Word/Excel/PowerPoint/MS Teams/OneDrive, etc.) and Google Office Suite xe2x97x8f Minimum 5 years working experience as community & engagement manager in a creative agency or related company xe2x97x8f Chronically online and in tune with social trends locally and globally xe2x97x8f Good understanding of social media KPIs xe2x97x8f A good command of the English language (both verbal and written) xe2x97x8f Vernacular: ability to write in isiXhosa & isiZulu will be advantageous xe2x97x8f Strong multitasking skills (ability to work on more than one brief at any given time) xe2x97x8f Strong time management skills xe2x97x8f Strong administrative and organisational skills Why Join Us? Wexe2x80x99re a team that thrives on creativity, collaboration, and making an impact. If you love the idea of shaping conversations, leading a team, and bringing communities together in fresh and exciting ways, wexe2x80x99d love to hear from you. Letxe2x80x99s build something amazing together!As per specAbout Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our peoplexe2x80x99s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. Wexe2x80x99re proud to be consistently recognized as one of the Worldxe2x80x99s Best Workplacesxe2x84xa2.Join Accenture to work at the heart of change.Visit us atEqual Employment Opportunity StatementAll employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.

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