Job Description

We are seeking an experienced and dynamic EPDC Operational Manager to oversee and manage the daily operations of our facilities. This role requires a professional with extensive experience in cleaning, facilities management and security. The EPDC Operational Manager will be responsible for ensuring the seamless and efficient functioning of all critical operational services, maintaining a high standard of safety, cleanliness, and operational efficiency within the facility.Key Responsibilities:

• Operational Oversight:

• Lead and oversee the day-to-day operations of the EPDC, ensuring smooth functioning of all facility services (cleaning, security, maintenance, etc.).
• Manage the operational processes, ensuring alignment with corporate goals, industry standards, and regulatory requirements.
• Cleaning and Facilities Management:

• Manage the cleaning services across the facility, ensuring a high standard of cleanliness is maintained at all times.
• Oversee preventive and corrective maintenance of the facilities, including mechanical, electrical, plumbing, HVAC systems, and any other critical infrastructure.
• Coordinate with external contractors for any specialized facilities-related services.
• Security Management:

• Oversee the implementation of security protocols, ensuring a secure environment for staff, equipment, and data.
• Manage security personnel, monitor surveillance systems, and ensure proper access control procedures are in place and followed.
• Data Center Operations:

• Supervise and ensure that data center infrastructure is optimally managed and maintained.
• Coordinate maintenance schedules, disaster recovery procedures, and ensure business continuity.
• Collaborate with technical teams to ensure the facility's infrastructure supports operational needs.
• Health and Safety:

• Ensure compliance with health, safety, and environmental regulations within the facility.
• Conduct regular risk assessments, audits, and emergency preparedness drills.
• Implement and maintain health and safety procedures to safeguard the staff, visitors, and facility assets.
• Staff Management:

• Lead, mentor, and manage a team of operational staff including cleaners, security personnel, and maintenance technicians.
• Develop and implement training programs to enhance staff performance and ensure compliance with operational standards.
• Conduct performance evaluations and provide feedback for continuous improvement.
• Budget and Resource Management:

• Assist in budget planning and monitor operational expenses to ensure cost-effectiveness and efficiency in facility operations.
• Manage procurement of supplies and services as required, ensuring cost efficiency.
• Reporting and Documentation:

• Prepare and present operational reports to senior management, highlighting key metrics, challenges, and recommendations for improvements.
• Maintain and update operational records, including maintenance schedules, safety audits, and incident reports.

• Experience:

• Proven experience (5+ years) in facilities management, operations, or related roles, with a focus on cleaning, facilities, security, and data center environments.
• Strong experience managing cleaning services and facilities within large-scale operations or critical environments (e.g., data centers, industrial sites).
• Knowledge of data center operations and best practices.
• Technical Knowledge:

• Strong understanding of data center infrastructure, maintenance protocols, and disaster recovery.
• Knowledge of security systems, surveillance, and access control systems.
• Familiarity with building management systems (BMS), HVAC, electrical, and plumbing systems.
• Leadership and Management:

• Demonstrated experience in leading and managing diverse teams across different operational functions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with various departments and external contractors.
• Health and Safety:

• Solid understanding of health and safety regulations and the ability to enforce compliance.
• Experience conducting risk assessments, audits, and developing emergency plans.
• Qualifications:

• Relevant qualifications in facilities management, operations, or a related field (e.g., NEBOSH, IOSH, etc.).
• A degree in Facilities Management, Business Administration, Engineering, or related field is preferred.

• Problem-solving and critical thinking
• Strong organizational and multitasking abilities
• Ability to work under pressure and meet deadlines
• Attention to detail and high standards of cleanliness
• Excellent time management skills

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