Job Description

Core Knowledge & Skills:

• Matric & minimum 5 years Shipping experience within a Ships Agency environment (Essential)
• Computer literate - Dinamix & LMS
• Awareness of NPA, immigration & customs regulations, PPECB regulations and workings, and ISPS
• Knowledge of Ports, Depots and Customs policies & procedures
• Minimum of 5 years Reefer technical knowledge (Essential)

• Monitor/allocate all dry / reefer releases for the marketing department on a daily basis and advise/remedy any deviations where necessary. i.e. matching reefer, A, Grade, Food Grade equipment, etc to export requirement.
• Once notice of firm stack opening submit the container release to the depot with customer in copy specifying any special requirements i.e. food grade or cold treatment.
• Attend Steri shipment packings at pack stores when and as required.

• Coordinate Steri shipments. Involves checking and submitting the reefer manifest as well as the reefer tracking report. This goes to PPECB and reefer monitoring co (currently Genesis) within 24 hours of vessel commencing loading.
• Issue Steri and Step-Up letter to CPT OPS within 24 hours of vessels load.
• During stack, receive temp downloads from monitoring agent, check and forward to PPECB.
• Twice daily in port monitoring and onboard monitoring ensuring that all temperature settings are within range. These reports are received from the vessel and reefer monitoring agent. Any deviations are immediately attended to by either the vessel or our reefer technician on instruction from ECRLO or International REEFER Dept. Simultaneously inform Int HQ reefer team and in certain circumstances the customer. Once the root cause has been determined, repairs will be carried out and or corrective measures put in place.
• Monitoring of reefers on board is done twice daily, instruct Master to either step up or step down the set point to meet the requirements of the protocol as per booking/Q67.
• Attend seasonal PPECB meetings to keep abreast of any amendments to the procedures and new protocols throughout the year. This includes regular contact with PPECB personal throughout the year.
• Liaise with PPECB where special attendance is required, ie signing off of equipment over a weekend or after hours. Assisting with special arrangements basis your relationship with PPECB.
• Attend industry meetings for product updates and possible changes in the industry. As required and on occasion attend any packing on site if need arises
• Receive stock report from depots daily, consolidate, check and submit to CPT and DUR LOG on a daily basis
• Ensure empty stock turnaround time is not more than 20 days and make arrangement for reposition if necessary.
• Depot monthly visits and present report to Management within 24 hours; discuss market info, stock availability, repairs, container turnaround, performance.
• Attend the terminal or depot to assess damages to containers if required (repairs are actioned by DUR-EMD and or Int HQ)
• Procure and manage USDA sensor/probe stock for steri-shipments and submit weekly report to Operations Director.

• Monitor stock of seals and probes regularly and ensure stock delivered to depots as and when required.
• Collect and supply various vessels with reefer spares as instructed by Int HQ.
• Inform Int HQ to ship bolt and strip seals and probes; instruct appointed clearing agent to collect the parcels upon vessels arrival CPT.
• GP & Reefer full claims -

• Inform Int HQ Claims of damage to cargo and or container; HQ to arrange cargo inspector to attend on our behalf.
• Inform CPT OPS to place either terminal or depot on notice.
• Arrange inspections inviting all relevant parties such as terminal, depot or customer and our attending surveyor asap, all parties and ECRLO in attendance.
• Liaise with CPT Freight to place line hold on container/s on Navis, ensure relevant customs documents are processed by the customer, Navis amendment to be done. Bills of Lading may need to be amended and or booking cancelled / transferred on export containers - ECRLO to inform CPT Freight and Marketing.
• Receive priced claim documentation from the claimant, forward to HQ Claims and update the claims register. Submit claims register to Management weekly.
• If/once claim settled with customer, the recovery against the terminal or depot will be handled by CPT OPS.
• Receive invoices for empties, call-out repair invoices from technician and the monitoring invoices from reefer monitoring agent, review and authorize for payment on a monthly basis.
• Assist Branch Manager with weekly (Monday) equipment forecast reports for both reefer and dry.
• Assist Branch Manager with weekly (Tuesday) reefer reports as and when required.
• Assist CPT Ops in their absence by:

• Submit vessel forecast to WARO every Thursday, separate to partner lines on request; submit to Int HQ on day 7, 5 and 3 days prior vessels ETA
• Submit daily berthing prospects and situation report to customers, service providers and a separate email to HQ International.
• Submit each morning the CT Terminal/s Vessel ETA Updates to the terminals/s and national planning.
• Within 24 hours after vessel has departed Vessel Call Closure process to be actioned, includes update of LMS, Dinamix, OPUS Stowage requirements and following procedures to close
• Assist ships agents with husbandry

• Assist with export pre-advises for Navis updates, depot releases and empty returns after hours and weekends. Ensure all documents on hand and systems are correct prior issuing releases.
• Every Friday send out afterhours duty staff contact list/details.
• Updating LMS fees report (20 and 40) and send to Finance on 25th of every month.

Tower Group