Strong AX/Dynamics 365 technical, configuration, and business area knowledge
Knowledge in design, configuration, and function of MM/SD module
Good understanding of business process improvement, benefit and risk management and software testing, and of all testing events throughout the development lifecycle
Qualifications
Matric or NQF level 5
National Diploma or bachelors degree (NQF Level 7) in Computer Science, Information Technology, Finance, Accounting
Certifications
Dynamics 365/035/Microsoft
Experience
3-5 years experience in a similar role
Experience in business systems analysis, process engineering, process/organisational transformation, and project management
Duties
Review incoming support requests and independently work towards an appropriate and timely resolution
Capture detailed requirements for blueprinting, solution design, implementation, and functional testing for business units in AX
Collaborate with Services and Support management to ensure timely, appropriate implementation of processes to drive corporate initiatives and services results
Play a key role in the development of business reviews, presentations, reporting, and analysis required for monthly, quarterly, and annual management meetings
Develop the business requirements management plan
On-schedule task delivery within planned cost and agreed scope
Develop knowledge on all HR & finance modules as cross-training
Analyses and optimizes the inter-relationships between business processes, procedures, systems, interfaces, and organizational structures
Investigates and models business functions, processes, information flows and data structures using various analysis tools and techniques