Job Description

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities - plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.



To lead the client capability across a department, independently managing and growing a portfolio of complex clients and internal relationships across the end to end client engagement value chain, to ensure the clients' needs are fulfilled, while managing risk, delivering exceptional client experience and achieving defined revenue targets. Act as a trusted advisor, negotiating change and coordinating the origination and execution of client centric solutions across direct area of responsibility.

Deliver universal sector insights and expertise into CIB and the client franchise, in order to identify new opportunities and facilitate revenue growth and minimize risk across the Insurance sector.

Qualifications

• First Degree in Business Commerce
• Post Graduate Qualification in Commerce
• RE 5 FAIS Accreditation will be preferential
• 8-10 years advanced experience leading client engagement at executive level, acting as a trusted advisor.
• 8-10 years advanced experience working in a deal team, leading and managing cross functional teams to drive client centric solutions, deliver revenue growth and a comprehensive client experience.
• 8- 10 years demonstrated mastery of the Client Coverage business and how it fits within the broader bank and competitive environment
• 8 - 10 years deep Insurance Sector knowledge and experience acting as trusted advisor and sector specialist for an assigned area.
• 8- 10 years demonstrated experience leading complex origination efforts (multi-product, complex client, novel or unique idea) by contributing key industry expertise and insights.
• 8 - 10 years demonstrated experience as an industry thought leader, engaging and influencing key stakeholders across the sector (industry bodies, regulators).
• 8 - 10 years sound understanding of the regulatory environment of the Insurance sector in order to identify opportunities for CIB as well as mitigate risk.

• Business Development - The ability to identify opportunities and initiates all viable projects through facilitating project preparation, scoping, feasibility studies and business plans
• Client Knowledge - Knowledge of the Bank's clients, their names, requirements, history of relationship and key relationship issues in the Insurance Sector
• Client Retention - Ability to retain existing customers or clients, diagnose their needs and present product feature and benefits to retain their business
• Client Servicing - The ability to respond to client requirements, queries and complaints and log order entries into relevant company system
• Risk Management - Demonstrated knowledge and understanding of risk management methodologies, tools, governance structures and regulatory requirements for good management of risk

Standard Bank