Job Description

.When it comes to putting people first, we're number 1.The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2024.Role purpose:To ensure that a clear and consistent account management strategy is in place, with a view to create a clear focus for the enterprise segment and ensuring that the portfolio management exceeds guidelines for each account.Your responsibilities will include:

• Sales Operations: To retain existing accounts as well as leverage off existing corporate customers who have a need for enterprise mobile and converged solutions. To provide input into commercial negotiations for purposes of concluding master agreements. To retain and grow the regional customer base of enterprise mobile, IoT, and converged solutions in the private and government sectors. To manage direct sales teams and indirect sales partners to achieve regional sales and revenue KPIs in all channels/segments/industry verticals.

• Channel Development and Sales Revenue Growth: -To increase the sales of converged solutions in the existing mobile base. To increase the regional market share of customers by acquiring new customers in every segment. To support product-specific growth objectives in the region.

• Service operations: Manage presales and post-sales operations by ensuring quality solutions are produced by the solutions architecture team with minimal errors. To deliver solutions through efficient management of the WIP through the regional/national project office. Drive all regional marketing events and Vodacom Business (VB) presence across media. To manage after-sales support and SR management for mobile, fixed and IoT solutions through the regional/national VB Customer Operations (COPs) team.

• Stakeholder & Relationship Management: -. To manage relationships with franchisees, dealers, resellers, provincial stakeholders, and customers with the objective of increasing sales and maintaining the brand position in the market. Collaborate with the regional Consumer Business Unit (CBU) and Technology Exco member to ensure Vodacom's Business strategy is delivered on and synchronised with the consumer and technology annual plans.

• People Management: Develop and manage the team of Sales and operations professionals as well as expand the partner program.

The ideal candidate for this role will have:

• Matric essential
• A relevant 3-year Bachelor's degree (NQF level 6) or any other equivalent Tertiary qualification - essential
• Minimum 8 - 10 years relevant experience - essential
• A minimum of 4 years of proven experience in Senior Management - essential.
• Working experience in the telecoms environment (advantageous)

Core competencies, knowledge, and experience :

• Understanding of the SA telecommunication landscape
• Understanding of Company customer requirements
• Understanding of technical concepts and the ability to communicate it as viable appealing market offerings.
• Understanding of the SA business landscape
• Understanding of the Value Chain Analysis with regard to various customer businesses.

Closing date for Applications: 06 June 2024.The base location for this role is Vodacom Midrand Campus.The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.Commitment from VodacomVodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of peoples individual differences - we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

Vodafone